NewDirector of Workforce Development Global Kids IncDirector of Workforce DevelopmentNew York, NY$80,000–$85,000 / yearFull timeAdditionally, in collaboration with the Senior Director of Academic Programs and Quality Assurance, the Director of Workforce Development will plan workforce development strategies and goals to improve and ensure the successful integration of workforce programs across all school-based sites. The Director of Workforce Development will work in collaboration with the Senior Director of Academic Programs and Quality Assurance and the Director of Student Success to plan and integrate workforce development strategies and goals into our community schools and college & career readiness work.
NewWorkforce Coordinator Global Kids IncWorkforce CoordinatorNew York, NY$62,400–$65,000 / yearFull timeGlobal Kids (GK) cultivates the next generation of youth leaders through dynamic global citizenship and leadership development programs in New York City and Washington, D.C. Grounded in the belief that meaningful, lasting change begins with young people, Global Kids empowers youth to understand the world beyond their own experiences and to recognize their role in shaping it. The selected candidate will work in collaboration with the New York City Public Schools Office of Community Schools, Department of Youth and Community Development (DYCD), and William Cullen Bryant High School to provide high-quality workforce services to high-school-aged youth.
NewHR Generalist Global Kids IncHR GeneralistNew York, NY$50,000–$54,000 / yearFull timeGlobal Kids (GK) is a nonprofit organization dedicated to educating, inspiring, and mobilizing youth to become global citizens who are positively engaged in the world and prepared for their future. GK also offers affordable medical benefits, dental, and life insurance, as well as paid holidays, 12 vacation days (year 1), increasing thereafter based on years of employment, 3 personal days, and 8 sick days.
NewRegional HR Business Partner-New York City Vaco LLCRegional HR Business Partner-New York CityQueens, NY$115,000–$125,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewGlobal Compensation & Total Rewards Manager Vaco LLCGlobal Compensation & Total Rewards ManagerNew York, NY$180,000–$200,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. We are looking for an experienced and data-driven Global Rewards & Compensation Manager to lead the development and execution of compensation, equity, and benefits programs across a growing international organization.
NewDirector Strategic Finance/FP&A Vaco LLCDirector Strategic Finance/FP&ANew York, NY$200,000–$240,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
NewConfidential HR Director - Warehouse - $120k-$150k Page GroupConfidential HR Director - Warehouse - $120k-$150kNew York, NY$120,000–$150,000 / yearFull timeThis role requires a hands-on, execution-oriented HR leader with experience supporting operational workforces, including warehouse and driver populations, in a fast-paced onsite environment. The successful candidate will be a hands-on, roll-up-your-sleeves leader who thrives in fast-paced environments and is equally comfortable developing strategy and executing day-to-day initiatives.
HR Generalist - $70k-$80k - On-Site Page GroupHR Generalist - $70k-$80k - On-SiteLong Branch, NJ$70,000–$80,000 / yearFull timeThey will also own and process weekly payroll, including complex union payroll, ensuring accurate wage rates, classifications, deductions, and compliance requirements across multiple bargaining agreements. This role works closely with company leadership to drive employee engagement and support business growth, while also assisting with general administrative and operational needs.
Interiors Construction Superintendent - Brooklyn, NY Page GroupInteriors Construction Superintendent - Brooklyn, NYBrooklyn, NY$130,000–$160,000 / yearFull timeOur client is a respected New York City-based general contractor in the building and construction industry specializing in commercial interiors, corporate fit-outs, healthcare, retail, hospitality, and tenant improvement projects. Known for building long-term client relationships and delivering exceptional results, they have established a strong reputation across the five boroughs and maintain a robust backlog of work throughout Brooklyn and the greater NYC market.
Manager, Global Workforce Planning Excellence Amer Sports CorpManager, Global Workforce Planning ExcellenceNY$120,000–$145,000 / yearBuild relationships to work effectively across HR and Finance stakeholders from Brands, Regions and Group Functions globally, serve as the primary liaison to ensure alignment on process and targets as well as maintain a proactive dialogue anticipating future needs. Access to a global network of leading brands: Work within a global collective of iconic sports and outdoor brands, gaining exposure to different businesses, perspectives, and opportunities across Amer Sports.
Senior Associate, Workforce Planning Maven Clinic coSenior Associate, Workforce PlanningNew York, NY$98,000–$115,000 / yearExperience owning demand forecasting models for scaling businesses and designing/maintaining WFM schedules across multiple roles/channels, including shrinkage modeling, shift bidding, PTO processes, and capacity planning inputs. We're looking for a Senior Analyst, Workforce Management to own demand and supply forecasting across Maven's multiple member-facing services and workflows, monitor operational metrics, and optimize Maven's workforce to ensure service level objectives are met while balancing cost.
Workforce Business Planning Analyst SPECTRUMWorkforce Business Planning AnalystStamford, CTWhen you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. . That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
Workforce Business Planning Analyst Charter Communications IncWorkforce Business Planning AnalystStamford, CTBeyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
Senior Solution Architect, Professional Services - Workforce Planning Anaplan IncSenior Solution Architect, Professional Services - Workforce PlanningNew York City, NYRemote$147,000–$198,000 / yearIf you have a passion for data, multi-dimensional modeling, and data integration then this is a fantastic opportunity for a high-achiever able to interpret complex business challenges and design solutions for Anaplan customers. At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
NewSenior HR Business Partner & Workforce Strategist Job ID: 10471025 Audible IncSenior HR Business Partner & Workforce Strategist Job ID: 10471025Newark, NJYou'll serve as a trusted advisor to senior leaders, diagnosing ambiguous organizational plans, translating business strategy into talent decisions, and driving data-informed planning that optimizes team size, structure, location, and capability. Develop and execute 1- and 3-year workforce plans aligned to operational planning cycles, partnering with HR, Finance, and business leadership to ensure the right roles, levels, and locations to deliver on goals.
NewSenior HR Business Partner & Workforce Strategist Amazon.com IncSenior HR Business Partner & Workforce StrategistNewark, NJYou"ll serve as a trusted advisor to senior leaders, diagnosing ambiguous organizational plans, translating business strategy into talent decisions, and driving data-informed planning that optimizes team size, structure, location, and capability. Develop and execute 1- and 3-year workforce plans aligned to operational planning cycles, partnering with HR, Finance, and business leadership to ensure the right roles, levels, and locations to deliver on goals.
JPMorgan Wealth Manager - Vice President - Product Owner Wealth Plan Planning Engine JPMorgan Chase & CoJPMorgan Wealth Manager - Vice President - Product Owner Wealth Plan Planning EngineNJDefine product requirements for LLM- and agentic AI-enabled planning workflows, including multi-step task design, tool/use-case selection, and human-in-the-loop checkpoints to ensure appropriate advisor and client oversight. We serve clients across the Aspiring Affluent, Established, and High Net Worth segments, building fully integrated, seamless end-to-end experiences for both clients and advisors.
Analyst, Workforce Management (WFM) Scheduling Solutions (Hybrid Opportunity) Quest Diagnostics IncAnalyst, Workforce Management (WFM) Scheduling Solutions (Hybrid Opportunity)Secaucus, NJ$80,000–$95,000 / yearPreferred (But Not Required) SkillsExposure to any programming or scripting languages (e.g., Python, R, JavaScript).Familiarity with database concepts, JSON payloads, or REST APIs.61723Quest Diagnostics honors our service members and encourages veterans to apply. Solution Development: Work alongside senior technologists to support data integrations (via APIs or tools like Power Automate) and build reporting queries (using SQL or similar data extraction methods) to bridge system gaps.
Principal, Workforce Management Zillow IncPrincipal, Workforce ManagementNYRemote$131,700–$210,300 / yearLead the design and execution of demand forecast and scenario-based capacity planning models for nascent products, new lines of business, and non-traditional contact center scenarios to predict future staffing requirements, considering factors like seasonality, business growth, evolving technology integration and project pipelines. Establish scalable frameworks for forecasting, capacity planning, and resource optimization across multiple channels (voice, chat, email, ticketing, etc), incorporating non-human driven resources into future cost models (API calls, automated SMS texts, etc).
Engagement Director, AI Transformation & Workforce Enablement Sia Partners SASEngagement Director, AI Transformation & Workforce EnablementNY$200,000–$250,000 / yearYou will work with C-level clients and other executives to lead business and integration workstreams-shaping value-led roadmaps and workforce planning, redesigning structures and ways of working, and enabling leaders and employees with the skills, communications, and change support needed to embed AI into daily operations. Experience leading or supporting AI transformation, business enterprise-wide transformation, workforce planning and restructuring, implementation of enterprise wide adoption programs, workflow and automation, analytics, and digital transformation adoption (non-technical capacity is fine).
Director, Talent & Workforce Strategy Insmed IncDirector, Talent & Workforce StrategyPort Washington, NY$177,000–$242,000 / yearFor New York City Residents: To assist in identifying candidates with qualifications matching those required and/or preferred for this role, Insmed uses an Automated Employment Decision Tool ("AEDT") that employs artificial intelligence to analyze and score information provided in resumes and application materials including, but not limited to, skills, work experience, education, and job-related qualifications. This role helps build the future workforce by integrating enterprise talent strategy, Organizational Design, and Strategic Workforce Planning with skills-based organization design and data-driven insights - including emerging AI-powered solutions - to ensure the right capabilities and talent are in place.
Senior Business Analyst, Workforce Optimization Spring Care IncSenior Business Analyst, Workforce OptimizationNYRemote$125,000–$142,000 / yearReporting to the Director of Operations Analytics & Workforce Optimization, the Senior Business Analyst, Workforce Optimization will ensure the right people and capacity are in place for our frontline teams to meet member and provider needs efficiently. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
Contingent Workforce Manager INSURANCE SERVICES OFFICE INCContingent Workforce ManagerJersey City, NJFull timeThis role partners closely with the Managed Service Provider (MSP) to ensure quality delivery while focusing on internal governance, stakeholder alignment, contractual management, compliance oversight, and strategic expansion of the contingent workforce program.1. Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property.
Senior Business Analyst, Workforce Optimization Spring HealthSenior Business Analyst, Workforce OptimizationNew York, NYRemote$125,000–$142,000 / yearReporting to the Director of Operations Analytics & Workforce Optimization, the Senior Business Analyst, Workforce Optimization will ensure the right people and capacity are in place for our frontline teams to meet member and provider needs efficiently. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
Workforce Management, ED Morgan StanleyWorkforce Management, EDJersey City, NJ$150,000–$250,000 / yearBuild a strong leadership bench by enabling, training, and empowering direct leaders and teams to execute core WFM functions, effectively delegating day-to-day ownership while maintaining oversight-allowing the role to focus on strategic direction, innovation, and enterprise-level workforce planning. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
Business Analyst, Workforce Optimization Spring Care IncBusiness Analyst, Workforce OptimizationNew York, NYRemote$106,500–$118,000 / yearReporting to the Senior Director of Operations Intelligence, the Business Analyst, Workforce Optimization will ensure the right people and capacity are in place within Spring Health's frontline teams to meet member and provider needs efficiently. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
Digital Consulting Senior Associate - Workday Adaptive Planning Huron Consulting Group IncDigital Consulting Senior Associate - Workday Adaptive PlanningNY$115,000–$145,000 / yearSenior Associates demonstrate strong analytical thinking, data interpretation skills, and the ability to manage ambiguity while delivering client-ready insights. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel.
Business Analyst, Workforce Optimization Spring HealthBusiness Analyst, Workforce OptimizationNew York, NYRemote$106,500–$118,000 / yearReporting to the Senior Director of Operations Intelligence, the Business Analyst, Workforce Optimization will ensure the right people and capacity are in place within Spring Health's frontline teams to meet member and provider needs efficiently. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
Workforce Management Analyst Figma IncWorkforce Management AnalystNew York, NY$115,000–$202,000 / yearFigma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Workforce Management Lead - Contact Center Operations ATI Physical Therapy IncWorkforce Management Lead - Contact Center OperationsNYRemote$69,028–$86,286 / yearYou'll play a pivotal role in ensuring that staffing, forecasting, and scheduling align with service delivery objectives, while fostering a high-performing, collaborative, and continuously improving WFM function. We are seeking a highly motivated Workforce Management Lead to oversee and coordinate a team of analysts supporting inbound and outbound contact center operations.
NewWorkforce Scheduling Senior Analyst GEICO GENERAL INSURANCE COMPANYWorkforce Scheduling Senior AnalystMelville, NY$52,275–$101,475 / yearWe are seeking an experienced Senior Workforce Management Scheduling Analyst to manage workforce schedules in a complex contact center environment. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
NewDirector, SteadyMD Workforce Optimization DocGo IncDirector, SteadyMD Workforce OptimizationNYRemote$125,000–$145,000 / yearSteadyMD is a technology company and healthcare provider that powers high-quality telehealth experiences for its partners, including fast-growing digital healthcare companies, labs, pharmacies, large employers, and Fortune 100 companies like Amazon, AmerisourceBergen, and Abbott. This role is ideal for an experienced leader who thrives at the intersection of analytics, operations, and healthcare delivery, and is passionate about building scalable workforce solutions in a fast-paced environment.
Program Lead, Workforce Management Oscar Health IncProgram Lead, Workforce ManagementNew York, NY$75,348–$98,894 / yearAbout the role: The Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. Responsibilities: With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions.
Senior Director, Process Management- Workforce Operations & Enablement (Hybrid) Capital One Financial CorpSenior Director, Process Management- Workforce Operations & Enablement (Hybrid)New York, NY$208,800–$238,300 / yearAs the Senior Director of Workforce Operations & Enablement for the Capital One contact center, you will lead an organization of process managers, directors, and analysts to deliver workforce services governing the International Card Agent Servicing workforce, improve network efficiency and health, and drive results across Capital One. Reporting directly to the VP of Workforce & Network, you will oversee one of the key workforce pillars, leading teams dedicated to short term planning, scheduling, network health, and workforce infrastructure; and managing critical investments in data and modernizing our core systems.
Sr Developer - UKG Pro Workforce Management Solutions (Hybrid NYC) NYU Langone HealthSr Developer - UKG Pro Workforce Management Solutions (Hybrid NYC)New York, NY$120,000–$160,000Full timeLeadership in Design: Lead design sessions, presenting logical statements of business problems and designs, incorporating innovative ideas, and ensuring broad implications are considered for system integration across technical platforms. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.
M&D Operations Planning Intern - OVIP Oracle CorpM&D Operations Planning Intern - OVIPNY$18.17–$34.62 / hourWith annual revenue of US$57 billion in FY2025, Oracle is the world's largest EHR implementation, serving more than 9.5 million beneficiaries spanning the United States, Europe, and the Asia Pacific region; has 5 million registered members of Oracle's customer and developer communities; and 469 independent user communities in 97 countries representing more than 1 million members. About the Oracle Veteran Internship Program (OVIP): Oracle is proud to sponsor an internship and integration program that exposes transitioning military veterans and active-duty Military Spouses new to the corporate culture, provides hands-on job-skill training and experience, and offers enhanced professional and personal development.
Director of Social Services for Workforce Development Center YM&YWHA of Washington Heights & InwoodDirector of Social Services for Workforce Development CenterNew York, New York$75,000–$80,000The Director of Social Services for Workforce Development will assist in conducting the intakes for adult clients interested in securing employment, career-based/sector-based certification, and job placement and will meet with clients to match services with needs, in addition to conducting orientation for new clients. The Director of Social Services for Workforce Development will assist the Managing Director of Workforce Development by effectively assessing the goals and barriers of clients interested in securing entry to mid-level positions, career-based/sector-based certification, and job placement.
Senior Manager, Contingent Workforce Nesco Resource, LLCSenior Manager, Contingent WorkforceSleepy Hollow, NY$60–$72 / hourThis individual will oversee day-to-day contingent workforce operations, drive process improvements, ensure compliance, and collaborate closely with internal stakeholders and external service partners to support a best-in-class workforce program. This highly visible role will support an enterprise-wide contingent workforce program, partnering with stakeholders across HR, Procurement, Finance, and business operations to drive workforce strategy, compliance, and process excellence.
Incident Response Planning and Operations, Vice President Mitsubishi UFJ Financial GroupIncident Response Planning and Operations, Vice PresidentJersey City, New JerseyAdditionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. Key goals include preparing the Global Incident Response team and relevant stakeholders through executive-level (CXO) and enterprise-wide exercises, and translating outcomes into measurable readiness improvements.
Product Manager - Workforce Mgmt ICONMA, LLCProduct Manager - Workforce MgmtNew York City, NY$16.50–$64.29 / hourPartner with Data Science and Operations teams to build predictive scheduling models that accurately forecast labor demands while adhering to local labor laws (predictive scheduling, rest breaks, minor rules). 5+ years of experience managing complex B2B or enterprise SaaS products, specifically in Workforce Management (WFM), Human Capital Management (HCM), or Retail Operations Tech.
HIV Planning Group Senior Project Officer, Bureau of Hepatitis, HIV, and STI City of New YorkHIV Planning Group Senior Project Officer, Bureau of Hepatitis, HIV, and STIQueens, NYWorking with the Director and Deputy Director of HIV Prevention Partnerships, and the HIV Planning Group Coordinator, coordinate with the HPG workgroups, ensure clear communication with workgroup members, and support the execution of the work groups work plans. BHHSs over 400 staff members work across eight programs: Administration, HIV Care and Treatment, HIV Epidemiology, HIV Prevention, Policy and External Affairs, Racial Equity and Social Justice Initiatives, STI, and Viral Hepatitis.
Senior Manager of Projects Management, Bureau of Facilities Planning and Administrative Services City of New YorkSenior Manager of Projects Management, Bureau of Facilities Planning and Administrative ServicesQueens, NYAs the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives.
Marketing Manager - Strategy, Planning & Integration Bank of AmericaMarketing Manager - Strategy, Planning & IntegrationNewark, New JerseyKey responsibilities include using advanced analysis and problem solving to recommend improvements and solutions, and may own or support marketing operations including performance, risks and controls, production audits/exams/maintenance, and content management. US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - MA - Waltham - 1025 Main St - 1025 Main St - Waltham (MA6536), US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150), US - NY - New York - 114 W 47th St - 114 W 47th St - Ust (NY8114).
Manager of Green Workforce Training Solar OneManager of Green Workforce TrainingLong Island City, New York$85,000–$95,000Solar One is seeking a Manager of Training, Green Workforce to plan, develop, organize, and implement workforce development instruction, curriculum, and programming, both onsite at the Long Island City office and offsite at partner locations. Solar One’s Green Workforce program trains students in hard skills that align with the broader clean energy sector, including green construction, green building operations and maintenance, building electrification, HVAC, solar PV, and more.
Manager of Workforce Development & Operations, Bureau of Center for Population Health Data Science Administration City of New YorkManager of Workforce Development & Operations, Bureau of Center for Population Health Data Science AdministrationManhattan, NYA baccalaureate degree from an accredited college and five years of full-time professional satisfactory experience acquired within the last fifteen years, in a health services setting such as a laboratory, hospital, or other patient care facility, or in a public health, environmental health, or mental hygiene program, at least 18 months of which must have been in a managerial capacity, consisting of managerial experience clearly demonstrating the ability to perform difficult and responsible managerial work, requiring independent decision-making concerning program management, planning, allocation of resources, and the scheduling and assignment of work. The incumbent will work closely with internal and external stakeholders to support training programs, organizational improvement efforts, administrative communications, technology-related training activities, and special projects that enhance operational effectiveness across the Center.
Program Lead, Workforce Management Oscar HealthProgram Lead, Workforce ManagementNew York, NY$75,348–$98,894 / yearThe Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions.
Sr. Supply Chain Planning Systems Analyst Danaher CorpSr. Supply Chain Planning Systems AnalystNew York, NYRemote$103,500–$130,000 / yearThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.
Manager, Workforce Optimization Berkshire Hathaway GUARD Insurance CompaniesManager, Workforce OptimizationNY$75,000–$120,000 / year5+ years of progressive leadership experience in workforce management, operations analytics, process improvement, or business intelligence reporting within a contact center or similarly complex service environment, including at least 2 years in a supervisory or managerial capacity. In this role, you will lead workforce planning, forecasting, scheduling, real-time performance management, process improvement, and business intelligence reporting to optimize service delivery, operational efficiency, and resource utilization.
Manager, Vendor & Workforce Management (Utility Contact Center) Liberty Utilities (Canada) Corp.Manager, Vendor & Workforce Management (Utility Contact Center)NYOur rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
Sr. Analyst, Workforce Management Compagnie Financiere Richemont SASr. Analyst, Workforce ManagementNY$90,000–$105,000 / yearThis position is responsible for leveraging workforce management systems to analyze data, forecast demand, while providing actionable insights to ensure optimal coverage, enhance productivity, and support strategic decision-making. Proactively develop and present reports and analyses that not only convey data but also offer innovative interpretations and creative solutions, encouraging a forward-thinking approach to workforce optimization.