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Career Advancement & Management

Guidance for growing and leading in your career.

A smiling businessman gestures enthusiastically while speaking to a colleague, representing a positive interaction and good communication skills to include on a resume.

Career Advancement & Management

Communication Skills: Definition, Examples, & How to Improve

Learn what communication skills are, see communication skills examples, and get tips on how to improve communication skills for your resume and career.

Megan Dawkins

By Megan Dawkins, Career Industry Editor

Updated: Apr 23, 2026

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17 min read

Two people sit across from each other, pointing at skills listed on a resume document during a job interview in a bright office setting.

Career Advancement & Management

Soft Skills vs Hard Skills: What’s the Difference? (75 Examples)

Learn about soft skills vs hard skills, including how to include them on your resume and how to use them to stand out in interviews, with 75 examples and practical tips.

Megan Dawkins

By Megan Dawkins, Career Industry Editor

Updated: Apr 23, 2026

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15 min read

Friendly professional smiling and listening attentively to a client during a meeting in a bright office, representing strong customer service and active listening skills.

Career Advancement & Management

15 Customer Service Skills: Examples & Resume Tips

Master essential customer service skills with our list of examples. Learn how to showcase good customer service skills on your resume to land your next job.

Megan Dawkins

By Megan Dawkins, Career Industry Editor

Updated: Apr 23, 2026

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18 min read


Setting Expectations with Your Boss
Career Advancement & Management

Setting Expectations with Your Boss

Kirsten Chorpenning
By Kirsten Chorpenning, Career Advice ExpertUpdated: Jul 4, 20165 min read
10 Ways Admins Can Make the Boss Look Good
Career Advancement & Management

10 Ways Admins Can Make the Boss Look Good

Emily March
By Emily March, Career Advice WriterUpdated: Jul 4, 20165 min read
When Your Career Plateaus
Career Advancement & Management

When Your Career Plateaus

Kirsten Chorpenning
By Kirsten Chorpenning, Career Advice ExpertUpdated: Jul 1, 20164 min read
Build Your Brand
Career Advancement & Management

Build Your Brand

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: Jul 1, 20165 min read
Five Ways to Beat the Low GPA Blues
Career Advancement & Management

Five Ways to Beat the Low GPA Blues

Kirsten Chorpenning
By Kirsten Chorpenning, Career Advice ExpertUpdated: Jun 30, 20165 min read
Turn Co-Ops or Internships into Full-Time Jobs
Career Advancement & Management

Turn Co-Ops or Internships into Full-Time Jobs

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: Jun 20, 20165 min read
Ask for More as an Intern
Career Advancement & Management

Ask for More as an Intern

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: Jun 16, 20164 min read
The 3 things you have to do right away after your first promotion
Career Advancement & Management

The 3 things you have to do right away after your first promotion

Toni Frana
By Toni Frana, Career Advice ExpertUpdated: Jul 13, 20154 min read
Lessons on Success: 3 Reasons Why Failing is Good
Career Advancement & Management

Lessons on Success: 3 Reasons Why Failing is Good

Emily March
By Emily March, Career Advice WriterUpdated: Feb 8, 20154 min read

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