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Career Advancement & Management

Guidance for growing and leading in your career.

A smiling businessman gestures enthusiastically while speaking to a colleague, representing a positive interaction and good communication skills to include on a resume.

Career Advancement & Management

Communication Skills: Definition, Examples, & How to Improve

Learn what communication skills are, see communication skills examples, and get tips on how to improve communication skills for your resume and career.

Megan Dawkins

By Megan Dawkins, Career Industry Editor

Updated: Apr 23, 2026

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17 min read

Two people sit across from each other, pointing at skills listed on a resume document during a job interview in a bright office setting.

Career Advancement & Management

Soft Skills vs Hard Skills: What’s the Difference? (75 Examples)

Learn about soft skills vs hard skills, including how to include them on your resume and how to use them to stand out in interviews, with 75 examples and practical tips.

Megan Dawkins

By Megan Dawkins, Career Industry Editor

Updated: Apr 23, 2026

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15 min read

Friendly professional smiling and listening attentively to a client during a meeting in a bright office, representing strong customer service and active listening skills.

Career Advancement & Management

15 Customer Service Skills: Examples & Resume Tips

Master essential customer service skills with our list of examples. Learn how to showcase good customer service skills on your resume to land your next job.

Megan Dawkins

By Megan Dawkins, Career Industry Editor

Updated: Apr 23, 2026

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18 min read


7 times in your career when it’s worth seeing an executive coach
Career Advancement & Management

7 times in your career when it’s worth seeing an executive coach

Toni Frana
By Toni Frana, Career Advice ExpertUpdated: Feb 4, 20197 min read
Adopt These Good Work Habits to Impress Your Boss
Career Advancement & Management

Adopt These Good Work Habits to Impress Your Boss

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: Jan 29, 201914 min read
What to do when you’re passed over for a promotion at work
Career Advancement & Management

What to do when you’re passed over for a promotion at work

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: May 3, 20185 min read
What not to do when you have to fire an employee
Career Advancement & Management

What not to do when you have to fire an employee

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: May 3, 20187 min read
5 ways you may be setting a bad example as a boss
Career Advancement & Management

5 ways you may be setting a bad example as a boss

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: May 3, 20187 min read
Here’s why you shouldn’t ask for that promotion
Career Advancement & Management

Here’s why you shouldn’t ask for that promotion

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: Apr 3, 20186 min read
What to do when your job title doesn’t match your actual job
Career Advancement & Management

What to do when your job title doesn’t match your actual job

Toni Frana
By Toni Frana, Career Advice ExpertUpdated: Mar 14, 20186 min read
The keys to managing a new generation of workers
Career Advancement & Management

The keys to managing a new generation of workers

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice WriterUpdated: Sep 7, 20176 min read
Will an Advanced Degree Advance Your Career?
Career Advancement & Management

Will an Advanced Degree Advance Your Career?

Kirsten Chorpenning
By Kirsten Chorpenning, Career Advice ExpertUpdated: Aug 29, 20175 min read

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