Account Associate - State Farm Agent Team Member

Jim Saxton - State Farm Agent
  • Austin, TX
  • Full-time
12 days ago

Job Description

Benefits:
  • Licensing paid by agency
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2009 and currently lead a team of nine. I've been with State Farm since 1996, beginning my career as a team member before moving into management and eventually opening my own agency. I'm a graduate of the University of Texas, where I studied Marketing and played football. My wife and I have two sons, and I enjoy building both strong teams and lasting customer relationships.

Giving back to the community is a priority for me. I serve on the Board of the National Football Foundation, stay active in my local church, and support a variety of charitable organizations and community events throughout the year.

Our agency offers licensing reimbursement, professional development, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team and helping each person reach their full potential.

Our culture is competitive, family-oriented, and built on teamwork. I'm looking for someone who is self-motivated, dependable, and enjoys working with others. If you're driven to grow, take initiative, and want to be part of a supportive, high-performing team, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Jim Saxton - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Numbers & Facts

LocationAustin, TX
Job TypeFull-time

Skills

  • Business Operationsunmatched
  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Footballunmatched
  • Insuranceunmatched
  • Licensingunmatched
  • Marketingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Underwritingunmatched

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