Account Associate - State Farm Agent Team Member

John Fulmer - State Farm Agent
  • Coldwater, MI
  • Full-time
2 days ago

Job Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2010 and currently lead a team of seven. I've been with State Farm for 30 years, including 16 years working in underwriting and human resources before deciding to pursue agency ownership. I wanted the opportunity to make a more personal impact by helping others and making a difference in people's lives.

Being involved in our local community is incredibly important to me. I serve on the Downtown Development Committee and genuinely enjoy finding ways to support our community, strengthen local relationships, and contribute to its continued growth.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, licensing reimbursement, and a stipend toward short-term disability or life insurance. We also place a strong emphasis on work-life balance and supporting our team members both personally and professionally.

I'm looking for someone who is motivated, competitive, and a true team player. The right person will take pride in getting the job done, enjoy working toward goals, and genuinely care about helping people every day. If you're looking for a supportive, family-oriented team where hard work is valued and making a difference matters, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Associate for John Fulmer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


Numbers & Facts

LocationColdwater, MI
Job TypeFull-time

Skills

  • Business Operationsunmatched
  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Human Resourcesunmatched
  • Insuranceunmatched
  • Marketingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Underwritingunmatched

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