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Account Management Jobs in Tennessee

Account Associate - State Farm Agent Team Member

Sharon Wilson - State Farm Agent

Lakeland, TN

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JOB DETAILS
SKILLS
Administrative Skills, Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Fundraising, Health Insurance, Insurance, Marketing, Operations, Organizational Skills, Problem Solving Skills, Special Needs, Team Player, Time Management, Training/Teaching, Underwriting
LOCATION
Lakeland, TN
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 1981 after working as a State Farm team member and being the second woman hired by State Farm in the Memphis area. Today, our office includes myself and one team member, with plans to grow thoughtfully while preserving the values that have guided this agency for decades. I’m a graduate of the University of Memphis, a proud Tigers fan, and part of one of the only mother-daughter agency teams in Memphis — something that reflects the strong family foundation behind our work.

Giving back has always mattered to me. I serve as the secretary of a civic organization that raises funds to support children with special needs in our community, and compassion is central to how we serve both customers and one another.

We offer health benefits, PTO, licensing reimbursement, and a strong emphasis on work–life balance, with flexibility for family needs and life events. Our culture is built on trust, dependability, and heart. We’re looking for someone who is compassionate, relatable, and steady — a problem solver who can turn challenging situations into positive outcomes and genuinely cares about helping others feel supported and understood.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Sharon Wilson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
Please do not call or visit the office to inquire about your application status. We will reach out directly to candidates selected for the next steps in the hiring process.

About the Company

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Sharon Wilson - State Farm Agent

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