Job Description
Responsibilities
- Serve as the primary day to day contact for assigned clients
- Build strong client relationships through proactive communication and strategic guidance
- Lead client meetings and presentations with confidence and professionalism
- Manage projects across multiple departments to ensure deadlines are met
- Coordinate internal teams including media, creative, web, production, and analytics
- Schedule and organize client calls, meetings, and follow ups
- Track campaign performance and communicate results to clients
- Prepare reports, presentations, and strategic recommendations
- Translate client goals into actionable work for internal teams
- Keep projects organized and moving while identifying potential issues before they arise
- Present updates and recommendations to the CEO and senior leadership
- Ensure an exceptional client experience from onboarding through ongoing account management
Qualifications
- Strong marketing knowledge with the ability to understand both traditional and digital strategies
- Marketing agency or legal industry experience strongly preferred
- Excellent verbal and written communication skills
- Charismatic, confident, and naturally conversational
- Mature, professional, and highly organized
- Comfortable leading meetings with executives and business owners
- Strong project management and multitasking abilities
- Able to thrive in a fast paced, collaborative environment
- Detail oriented with excellent follow through
- Comfortable working directly with the CEO and executive leadership
- Light sales or business development experience is a plus, though this is not a sales role
Ideal Candidate
- Extroverted and enjoys building relationships
- Thinks strategically while executing the details
- Takes ownership and follows through without constant direction
- Calm under pressure and able to juggle multiple priorities
- Genuinely enjoys helping clients succeed
Skills
Business Developmentunmatched
Campaignsunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Follow Throughunmatched
Identify Issuesunmatched
Leadershipunmatched
Legalunmatched
Marketingunmatched
Multitaskingunmatched
Onboardingunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Presentation/Verbal Skillsunmatched
Project/Program Managementunmatched
Reporting Skillsunmatched
Sales Managementunmatched
Sales Presentationunmatched
Team Playerunmatched
Time Managementunmatched
Web Productionunmatched
Writing Skillsunmatched
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