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Skills
Bid Analysisunmatched
Brokerageunmatched
Consultingunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Employee Benefitsunmatched
Government Regulationsunmatched
Industry/Trade Analysisunmatched
Marketingunmatched
Mentoringunmatched
Needs Assessmentunmatched
Negotiation Skillsunmatched
Problem Solving Skillsunmatched
Product Developmentunmatched
Proposal Writingunmatched
Public/Media/Press/Analyst Relationsunmatched
Request for Proposals (RFP)unmatched
Sales Managementunmatched
Sales Prospectingunmatched
Strategic Planningunmatched
Team Playerunmatched
Description
Lockton is seeking an experienced, dynamic client services professional in the Employee Benefits space, who will bring a fierce commitment to building relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. As an Account Executive, you will lead marketing, servicing, and strategic consulting efforts with prospective and current clients. The Account Executive is accountable for developing and delivering strategic benefit solutions that meet the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing internal and external relationships.
Position Responsibilities
Maintains and enhances Lockton's relationships with existing clients by implementing proactive, creative, and continuous initiatives to ensure client satisfaction and engagement.
Proactively understands the requirements and needs of a client.
Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations.
Consults with Clients to review options, vender services, fees, strategies, and goals.
Consults regularly with Clients to review large claims, abnormal utilization results, and monthly claims experience.
Develops and maintains dependable working relationships with carriers, broker servicing networks, and other providers.
Oversees issue-resolution between Client and the Vendor
Coordinates market selection for new and renewal business on designated accounts
May help coordinate the day-to-day administrative activities among those servicing the Client's account including the coordination of all support services.
Negotiates program terms and costs.
Mentors and trains junior-level staff
Researches and understands industry trends, product development government regulations.
Operate effectively in a team environment, collaborating with colleagues to achieve common goals.
Performs other responsibilities and duties as needed.