Account Manager - Grand Rapids MI

ABOUT US

Applied Innovation is excited to celebrate almost 40 years of helping our customers grow. Starting as a printer, copier, and fax dealer in 1987, Applied has evolved into a complete office technology provider. Offering a full suite of technology offerings including multiple SAAS offerings, workflow software, printing equipment, and managed IT services.

ABOUT THE OPPORTUNITY

The Account Manager is responsible for building relationships and driving new business to the company within the Grand Rapids territory by utilizing a consultative sales approach. A successful Account Manager will aggressively prospect, build strategic solutions, have an appetite to learn, and build our market space.

This position reports to Joanie T.

Duties and Responsibilities:

• Identify potential partners and close new partnerships in the Grand Rapids area.
• Identify the best solution for potential partners by consulting with key decision makers.
• Learn our full suite of products and solutions available to sell.
• Manage and aggressively prospect assigned territory.
• Achieve monthly, quarterly, and annual sales goals.
• Develop expert industry and product knowledge.
• Manage all communications in CRM (SalesForce).
• Other duties as assigned

Minimum Qualifications:

To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

• Hunter sales mentality in prospecting, presenting, negotiating, and closing new business
• Strong customer service focus with the ability to build, maintain, and grow professional client relationships
• Excellent verbal, written, presentation, and interpersonal communication skills
• Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently
• Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
• Strong interest in learning and applying technology to solve business challenges

Education/License/Experience Requirements:

• High school diploma or equivalent required.
• Bachelor's degree in Business, Communications, or a related field preferred.
• Minimum of two years of business-to-business sales experience preferred.
• Valid driver's license required.
• Clean driving record, with no DUIs within the past five years.

What We Offer:

At Applied Innovation, we believe in rewarding hard work and success. We offer:

• Competitive base salary + uncapped commission potential
• Full benefits package (medical, dental, vision, life, disability)
• 401(k) retirement plan with company contribution match
• Ongoing training and career development opportunities
• A supportive, family-oriented culture where your success matters