Account Manager

Pipeline Medical

Tampa, Florida

JOB DETAILS
SKILLS
Budget Management, Business Administration, Business Development, Business-to-Business (B2B), Communication Skills, Cost Control, Cross-Functional, Cross-Selling, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer/Client Research, Data Analysis, Develop and Maintain Customers, Forecasting, Healthcare, Healthcare Equipment Sales, Laptop PC, Logistics, Marketing, Microsoft Office, Negotiation Skills, Operational Improvement, Operational Strategy, Operations Processes, Presentation/Verbal Skills, Pricing, Process Improvement, Profit & Loss, Purchasing/Procurement, Resource Utilization, Retail Sales, Revenue Growth, Risk Analysis, Sales, Sales Management, Sales Prospecting, Salesforce.com, Strategic Accounts, Strategic Planning, Team Player, Training/Teaching, Up-Selling, Willing to Travel
LOCATION
Tampa, Florida
POSTED
4 days ago
JOB OVERVIEW<\/b>
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Job Location: USA - Remote
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Job Type: Remote
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Department: Sales
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Reports To: Sales Manager
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OVERVIEW<\/b>
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Pipeline Medical is entering an exciting transitional phase within its sales organization. To strengthen our foundation and drive continued growth, we’re seeking a Strategic Account Manager who can blend sales excellence with operational expertise.
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This role is ideal for a results -driven professional who can stabilize existing accounts, grow revenue within an assigned portfolio, and identify new opportunities for expansion. The Strategic Account Manager will play a key role in deepening client relationships, improving operational efficiency, and driving overall profitability.
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The ideal candidate will have experience in healthcare distribution or medical supply sales, with proven success working in marketplace environments and collaborating with U.S. -based employers or clients. They should bring a sales -focused mindset, strong account management discipline, and a solid understanding of operational processes to ensure both client and company goals are consistently achieved.
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RESPONSIBILITIES<\/b>
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  • Develop annual account budgets based on past performance, practice needs, product utilization trends, and Pipeline’s strategic goals.<\/span><\/span><\/span>
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  • Manage assigned accounts through relationship selling. Increase same store sales through cross -selling and upselling.<\/span><\/span><\/span>
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  • Create strategic account plans for each major healthcare client (physician practices, surgery centers, clinics), considering supply requirements, usage data, and cost -saving opportunities, and present those plans in account review meetings.<\/span><\/span><\/span>
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  • Analyze account data regularly (daily/weekly/monthly/quarterly) to monitor purchasing patterns, identify risks and opportunities, and adjust strategies accordingly.<\/span><\/span><\/span>
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  • Partner cross -functionally with Operations, Procurement, Marketing, and OPS teams to ensure product availability, efficient delivery, and alignment with client needs.<\/span><\/span><\/span>
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  • Maintain accurate forecasts for account and book of business reporting weekly.<\/span><\/span><\/span><\/b>
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    CULTURE COMPETENCIES<\/b>
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    • Eliminate Friction Everywhere
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    • Every Client, Every time, Matters
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    • Accountable for Excellence
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    • Each person shapes the client experience
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    • Teach, Learn, and Grow Together
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    • Say Yes Before Saying No
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    • Deliver Sustainable Growth
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      Requirements<\/h3>
      QUALIFICATIONS<\/b>
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      • Bachelor’s degree in Business, Marketing, or a related field (MBA a plus).<\/span><\/span><\/span>
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      • Minimum 5 years of experience in strategic account management, sales, or business development within medical supply, healthcare distribution, or a related B2B industry.<\/span><\/span><\/span>
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      • Proven success managing and growing a book of business, with measurable results in sales and account expansion.<\/span><\/span><\/span>
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      • Strong operational understanding, including pricing, logistics, and fulfillment workflows.<\/span><\/span><\/span>
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      • Demonstrated ability to balance client relationships with data -driven decision -making and process optimization.<\/span><\/span><\/span>
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      • Excellent communication, negotiation, and presentation skills with both internal and external stakeholders.<\/span><\/span><\/span>
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      • Proficiency in CRM tools (Zoho, Salesforce, or similar) and Microsoft Office Suite.<\/span><\/span><\/span>
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      • Ability to travel up to 20% for client meetings, industry events, or internal collaboration.<\/span><\/span><\/span><\/b>
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        Benefits<\/h3>
        15 days PTO
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        20 days PTO after 3 years
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        2 Floating Bank Holidays
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        401k
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        Health Insurance
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        Company Laptop
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About the Company

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Pipeline Medical