Benefits:- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a close-knit team of four. Before becoming a State Farm agent, I built my career in the health and fitness industry, including experience managing a health club. I also have a strong athletic background, having played college football at both Georgia Tech and Alabama State. Those experiences helped shape the teamwork, discipline, and positive energy I bring to the agency today.
Giving back is important to me and our team. We stay active in the local community, support area food banks, and I serve on the board of a charitable organization that supports a Chicago children’s hospital.
Our agency offers health, dental, and vision insurance, licensing costs paid up front, and a strong commitment to work-life balance. We want our team members to feel supported both professionally and personally while building a rewarding career.
Our culture is tight-knit, family-oriented, and built around great attitudes and great energy. I’m looking for someone who is a genuine team player and understands the impact they can have on every person they interact with. We want someone who strives to be memorable for the right reasons - bringing positivity to the team, building meaningful relationships, and leaving customers with a lasting impression of exceptional service.
ROLE DESCRIPTION:As an
Account Representative for Terez Wilson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.