Benefits:- 401(k)
- 401(k) matching
- Employee discounts
- Health insurance
- Paid time off
- Training & development
We are seeking a
BILINGUAL (English/Spanish) Insurance Account Manager to join our team who can effectively communicate with customers in both English & Spanish. You will be responsible for providing exceptional customer service and generating new business. Your ability to analyze customer needs, manage customer's accounts, and being organized will be essential in ensuring customer satisfaction.
Responsibilities- This job includes both sales and customer service aspects
- Sales - Acquire new customers by building a pipeline of prospects through networking, referrals, and provided leads.
- Service - Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Communicate effectively with clients in both English and Spanish to ensure clarity and understanding. (must be fluent in both languages)
- Handle inbound calls to help customers with questions or provide information about services.
- Place outbound phone calls to prospects.
- Perform data entry tasks accurately to maintain up-to-date customer records.
- Analyze customer needs and recommend other products that would benefit them.
Requirements- Insurance Producer License not required, but preferred
- Strong communication skills, both verbal and written, in English and Spanish.
- Proficiency in data entry with attention to detail and accuracy.
- Ability to analyze customer needs and provide effective solutions.
- A positive attitude with the ability to work collaboratively in a team setting.
- Strong organizational skills and the ability to manage multiple tasks efficiently.
Pay Structure
- This position has a base hourly wage plus commission and bonus opportunities.
Join us as we strive to deliver exceptional service while making meaningful connections with our customers!
www.hakeyinsurance.com
***This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees