Account Representative - State Farm Agent Team Member

Blake Guy - State Farm Agent
  • Pelham, AL
  • Full-time
3 days ago

Job Description

Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary

ABOUT OUR AGENCY:
I opened my agency in 2016 and currently lead a close-knit team of four. I attended the University of Alabama at Birmingham (UAB) and am married with two boys. Outside of work, I'm a big Alabama and Notre Dame football fan and enjoy camping, fishing, hiking, and spending time outdoors with my family!

Giving back to our community is important to me. We actively support local food pantries, shelters, and soup kitchens by distributing food and essential supplies throughout the year, especially during the Christmas season. We also enjoy participating in local school events and carnivals.

Our agency offers a 401(k), group life and disability insurance, and professional growth opportunities, including a potential path toward agency ownership through the State Farm Agent Aspirant Program.

Our office is fun, energetic, and supportive, with a healthy competitive spirit. We work hard, celebrate wins, and genuinely enjoy helping one another succeed. I'm looking for someone who is driven, positive, coachable, and motivated to achieve their goals. If you enjoy friendly competition, bring great energy to the workplace, and want to grow with a team that knows how to work hard and have fun, we'd love to meet you!

ROLE DESCRIPTION:
As an Account Representative for Blake Guy State Farm Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

Flexible work from home options available.

Numbers & Facts

LocationPelham, AL
Job TypeFull-time

Skills

  • Billingunmatched
  • Business Operationsunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Support/Serviceunmatched
  • Field Salesunmatched
  • Inside Salesunmatched
  • Lead Generationunmatched
  • Marketingunmatched
  • Needs Assessmentunmatched
  • Operationsunmatched
  • Presentation/Verbal Skillsunmatched
  • Retail Salesunmatched
  • Telemarketingunmatched
  • Training/Teachingunmatched
  • Writing Skillsunmatched

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