Administrative Assistant 4 (AA4/DAIO)

State of Washington

Olympia, WA

JOB DETAILS
SALARY
$54,504–$73,284 Per Year
SKILLS
Administrative Procedures, Administrative Skills, Aged Care, Behavioral Health, Business Operations, Calendar Management, Candidate Qualification, Childcare, Collective Bargaining, Communication Skills, Compensation and Benefits, Computer Workstations, Crisis Intervention, Data Mining, Detail Oriented, Documentation, Employee Benefits, Flexible Spending Accounts, Government, Government Organizations, HRIS/HRMS, Health Maintenance, Healthcare, High School Diploma, Keyboards, Leadership, Mail Processing, Meeting Minutes, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft SharePoint, Microsoft Visio, Microsoft Word, Nonprofit, Onboarding, Operational Audit, Operational Support, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Coordination, Public Administration, Purchasing/Procurement, Reference Verification, Restaurant, Safety/Work Safety, State Government, Student Loans, Team Lead/Manager, Team Player, Time Management, Typing, Use Tax, Work From Home, Writing Skills
LOCATION
Olympia, WA
POSTED
12 days ago

Administrative Assistant 4 (AA4/DAIO)

Salary

$54,504.00 - $73,284.00 Annually

Location

Thurston County - Olympia, WA

Job Type

Full Time - Permanent

Remote Employment

Flexible/Hybrid

Job Number

2026-05055

Department

Health Care Authority

Division

DAIO

Opening Date

06/16/2026

Closing Date

7/1/2026 11:59 PM Pacific

Salary Information

The high end of the salary range, Step M is typically a longevity step

  • Description
  • Benefits
  • Questions

Description

Administrative Assistant 4 (AA4/DAIO)

71075844

The Legislature has also approved a 2% general wage increase for all state employees, effective July 1, 2026.

The Administrative Assistant 4 is a great opportunity for a highly organized professional who enjoys designing, building, and maintaining processes to help keep leadership teams running smoothly. Supporting two Deputy Directors, this role handles a wide range of responsibilities including calendar management, correspondence, recruitment coordination, meeting logistics, Microsoft Teams management, onboarding support, and public disclosure activities. If you have strong communication skills and attention to detail, this may be the position for you!

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

About the division:

The Division of Audit, Integrity, & Oversight (DAIO) supports HCAs mission to ensure Washingtonians have access to better health and better care at a lower price through innovative health policies and purchasing strategies. DAIO provides objective, independent oversight of HCA operations and programs to support the integrity of those programs; promote the efficient, effective use of resources; and ensure we are accountable and responsive to our federal, state, and local partners. This work is accomplished using a robust system of audits, investigations, consultations, monitoring, data mining, and coordination with sister and oversight agencies.

About the position:

This position reports administratively to the Deputy Director for Audit Operations within the DAIO and serves as the administrative assistant for both that position and the Deputy Director for Compliance Operations. It provides critical operational and administrative support, as well as support for the division. It is crucial that the incumbent in this position demonstrates proactive communication and problem-solving capabilities to ensure that the leadership team stays in-sync and organized. In addition, it coordinates with the other administrative assistants in the division (as needed) and serves as the sole backup to the division AA5.

This position is generally required to report on-site, with part-time telework to be considered based on business need. The default assigned work location of all Health Care Authority (HCA) positions - both on-site and telework eligible positions - is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. All agency employees are required to report on-site in Olympia on their first and last days of employment to pick up and return state-issued equipment, regardless of telework status or location.

Duties

Some of what you will do:

  • Represent the two DAIO deputies as delegated.
  • Manage the DAIO deputies' calendars including identifying and resolving conflicts, scheduling meetings, coordinating with the AA5 and other AAs as needed. Keep the Deputies informed of priority meetings.
  • Identify and track tasks and assignments for the Deputies, monitoring and communicating deadlines and progress.
  • Serve as the primary coordinator and work with the other administrative assistants for public disclosure activities within DAIO.
  • Direct or coordinate special projects as assigned by the Deputies.
  • Manage DAIO recruitment processes assigned, including correspondence with candidates, reference checks, NEOGOV, managing interview set up and the collection and reporting of interview documentation.
  • Monitor, track, update, follows up, and escalate to the Deputies when needed the status and accuracy of mandated administrative tasks including Performance Development Plans, required trainings, telework agreements, HRMS schedules, and timesheets.
  • Organize and schedule meetings, including creating and sending meeting invitations, reserving appropriate resources, setting agendas, copying materials, taking and distributing meeting minutes, coordinating with meeting organizer, and ensuring meetings don't overlap.
  • Manage mail for the division including pick up, distribution, special mailing projects, and processing and tracking of certified mailings. Coordinates and tracks DAIO space needs, including work-station assignments, division drop down stations, renovation or relocation needs.
  • Serve as back-up for the AA5, completing necessary AA5 functions, when needed. Support the AA5 for purchasing and travel requests.

Qualifications

Required qualifications:

Qualifying candidates will meet one of the following criteria options:

Option 1:

High School graduation or equivalent field and four (4) years of the required experience below

Option 2:

One (1) year of experience as an Administrative Assistant 3 in State Government in the experience listed below

The required experience includes:

  • Knowledge of research methods, communication, and correspondence practices.
  • Demonstrated ability to work independently.
  • Demonstrated ability to work effectively with others, communicate effectively, both in writing and speech.
  • Demonstrated ability to keyboard or typing accurately at a minimum net speed of 50 words per minute.
  • Demonstrate confidentiality and professionalism in all actions.

Required competencies:

  • The ability to take action to learn and grow.
  • The ability to take action to meet the needs of others.

Preferred qualifications:

  • Demonstrated experience utilizing excellent organization, verbal, analytic and written skills.
  • Advanced skill level with Microsoft SharePoint and Teams, including channels.
  • Advanced skill level with Microsoft Office products (Word, Excel, PowerPoint, Outlook, OneNote, Visio).
  • Working knowledge of state government organization and administrative procedures.
  • Two years' experience providing administrative support on a complex initiative.

How to apply:

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files:

  • A cover letter that specifically addresses how you meet the qualifications for this position
  • Current resume

To take advantage of veteran preference, please do the following:

  • Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
  • Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

Supplemental Information

About HCA:

Functioning as both the states largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

  • Meaningful work with friendly co-workers who care about those we serve Voices of HCA
  • A clear agency mission that drives our work and is person-centered HCAs Mission, Vision & Values
  • A healthy work/life balance, including alternative/flexible schedules and mobile work options.
  • A great total compensation and benefit package WA State Government Benefits
  • A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
  • And free parking!

Notes:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA's mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov.Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Lisa Fleming at (360) 725-1723 or lisa.fleming@hca.wa.gov

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Subscribe to our weekly newsletter to receive a list of new job postings at HCA.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01

I acknowledge that this position will be eligible to telework but is typically required to report on-site 4 or more business days per week to meet business needs (Olympia, WA). I also acknowledge that telework is a privilege and may be revoked at any time.

  • Yes
  • No

02

Please select the highest level of education that you have completed:

  • High school graduation or equivalent
  • Associate degree
  • Bachelors degree
  • Masters degree or higher
  • None of the above

03

Do you currently or have previously worked as an Administrative Assistant 3 (AA3) in State Government?

  • Yes
  • No

04

Which of the following best describes your competency with Microsoft Office Suite including SharePoint and Teams?

  • Novice
  • Intermediate
  • Proficient
  • Expert

05

Which of the following best describes your professional experience providing administrative support and communicating effectively both verbally and in writing?

  • I do not have this experience
  • Less than 1 year
  • More than 1 year, but less than 4 years
  • More than 4 years

06

If you indicated you have the experience(s) noted in the above questions, please explain how, where, and when you gained this knowledge and experience (must be reflected in the work experience of your application). Do not state "see resume" or copy and paste that material. If you answered no, please type N/A in the text box below.

07

Do you have the ability to take action to learn and grow?

  • Yes
  • No

08

Do you have the ability to take action to meet the needs of others?

  • Yes
  • No

09

If hired for this position, do you currently possess required documents to allow you to legally work within the United States? The attached link lists acceptable documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

  • Yes
  • No

10

Will you require sponsorship for an employment-related immigration benefit, either now or in the future?

  • Yes
  • No

11

I acknowledge that I have included at least three references, and that I have uploaded a cover letter and resume in the attachments section of my application.

  • Yes
  • No

Required Question

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov

About the Company

S

State of Washington