• Provide business office and administrative support across Patient Accounting functions
• Manage daily mail processing and correspondence for collections teams
• Retrieve and submit medical records to payers and insurance entities
• Maintain assigned worklists and update patient accounts across systems (e.g., PBAR, Aeos, Cerner, claims editor)
• Coordinate and validate patient refund approvals, including documentation review and processing
• Support research billing activities, including invoicing non-industry trial claims, creating accounts for billable insurance charges, and tracking denials returned from CTU
• Perform additional ad hoc administrative and vendor coordination tasks, including submission of documentation (upload, email, fax, or mail to payers)
Candidates should have prior experiences working in healthcare and revenue cycle space