Administrative Assistant

Location: Folsom, CA
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay: $22.00 to$23.00 per hour
Employment Type: Full-Time

About the Opportunity

We are seeking a detail-oriented Administrative Assistant to support a busy Customer Service department. This role is ideal for someone who enjoys process-driven work, has strong data entry skills, and takes pride in producing accurate, high-quality work.

This position serves as the administrative backbone of the Customer Service team, helping manage documentation, update records, process transactions, and maintain accurate information within company systems. The ideal candidate is highly organized, thrives in a fast-paced environment, and can effectively balance multiple priorities while maintaining exceptional attention to detail.

What You'll Be Doing

• Provide administrative support to the Customer Service team
• Enter, update, and maintain customer and policy information within company systems
• Process applications, forms, renewals, and supporting documentation
• Review records for accuracy and completeness before processing
• Create and prepare proposals, correspondence, and customer-related documents
• Communicate with internal teams and business partners regarding documentation and processing requirements
• Maintain accurate electronic records and databases
• Generate reports and assist with tracking and monitoring account activity
• Perform high-volume data entry while maintaining a strong attention to detail
• Assist with special projects and other administrative duties as assigned

What We're Looking For

• 3+ years of administrative, office support, order processing, account coordination, or high-volume data entry experience
• Customer service experience may be considered if it included significant administrative responsibilities and computer-based work
• Strong attention to detail and commitment to accuracy
• Excellent organizational and time management skills
• Ability to manage multiple tasks and deadlines simultaneously
• Strong computer skills, including Microsoft Outlook, Word, and Excel
• Ability to learn new systems and follow established processes
• Professional written and verbal communication skills