Administrative Assistant I

General Responsibilities:

Terracon is seeking a detail-oriented Administrative Assistant to support day-to-day marketing department operations for the Northeast Division. This role provides administrative and coordination support to the marketing team by maintaining systems, managing logistics, and supporting activities that keep marketing initiatives moving efficiently. The position performs a variety of routine and general administrative tasks and functions in a collaborative, team-based environment.

The administrative assistant creates and maintains documents, formats reports, manages information, coordinates meetings, and supports travel and event logistics while assisting with ongoing coordination needs. The main responsibilities for this position is client creation, conference registration, and event coordination.

Essential Roles and Responsibilities:

• CRM Support

• Enter, update, and maintain client and contact data in the CRM system

• Create and manage new client profiles and support data accuracy

• Assist with general coordination and administrative support

• Support additional related tasks as assigned

• Administrative & Coordination Support

• Under direct supervision, perform routine administrative tasks to support the marketing department

• Schedule meetings by coordinating calendars, participants, locations, and agendas as directed

• Create, type, proofread, and format routine correspondence, reports, documents, spreadsheets, and presentations

• Compile and organize basic information for reports or presentation materials

• Receive and respond to routine correspondence following established procedures

• Maintain files related to correspondence, reports, records, and contracts

• Logistics, Events & Financial Support

• Process and track marketing-related invoices and supporting documentation

• Coordinate memberships and renewals for marketing-related organizations

• Register staff for conferences, industry events, and professional associations

• Order, track, and manage promotional items and branded materials

• Assist with travel arrangements and event logistics as needed

• Quality & Safety

• Follow safety rules, guidelines, and standards for all tasks

• Participate in pre-task planning and report safety concerns to management

• Maintain quality standards on assigned tasks and projects

• Perform other duties as assigned

Requirements:

• High school diploma or equivalent

• 1-3 years of administrative or marketing support experience preferred

• Experience performing administrative assistant duties

• Experience with CRM systems and data entry

• Strong organizational skills and attention to detail

• Ability to manage multiple tasks and shifting priorities

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)

• Clear written and verbal communication skills

• Valid driver's license with acceptable violation history

• Preferred Skills

• Familiarity with professional services or consulting environments

• Experience with data entry (CRM), coordinating events, conferences, or registration logistics

• Comfort working with vendors and internal stakeholders

• Familiarity with Adobe Creative Cloud is a plus