Administrative Assistant II (for Staff)-Recruited

Administrative Assistant/Testing Center Specialist

Location: Cambridge, MA (On-Site)
Job Type: W2 contract, 3 months, possible extension
Schedule: Monday-Friday, 9:00 AM-5:00 PM
Pay: $20-$25 / hour

About the Role

We're seeking a Testing Center Specialist to support exam accommodations and daily testing center operations for students. In this highly organized, student-facing role, you'll coordinate testing accommodations, manage exam logistics, provide exceptional customer service, and collaborate with campus partners to ensure a smooth testing experience.

Key Responsibilities

• Coordinate and support students with testing accommodations.
• Partner with the Registrar's Office, Disability Access Office, faculty, and campus departments to ensure accommodations are properly implemented.
• Schedule exams, assign testing spaces, and prepare exam materials.
• Support testing technology and specialized exam formats.
• Assist students and faculty with the testing center management system.
• Proctor exams and monitor testing rooms as needed.
• Respond to accommodation-related questions and resolve issues during exams.
• Manage exam distribution, collection, recordkeeping, and faculty pickups.
• Provide front desk support, answer phones, greet visitors, and handle administrative tasks.

Qualifications

Required:

• High school diploma or equivalent.
• 1+ year of academic, administrative, or customer service experience.
• Strong communication and organizational skills.
• Ability to maintain confidentiality and attention to detail.

Preferred:

• Experience working in higher education, testing environments, or student services.
• Familiarity with academic policies, exam administration, or accommodation services.
• Proficiency with Microsoft Office and other software systems.
• Strong problem-solving and customer service abilities.