Fusion HCR is Hiring!

Administrative Assistant

Location: Jacksonville FL(Onsite)
Type: Contract, short term coverage 
Industry: Property Management & Real Estate

Position Overview

Fusion HCR is seeking a highly organized and customer-focused Administrative Assistant to support daily office operations and assist property management teams within a fast-paced environment. This role serves as the first point of contact for visitors, tenants, and internal stakeholders while providing administrative support, coordinating tenant-related transactions, maintaining records, and ensuring smooth office operations.

The ideal candidate is detail-oriented, professional, and enjoys working in a collaborative environment where customer service and accuracy are essential.

Key Responsibilities

Administrative & Office Support

• Answer and route incoming calls, emails, and visitor inquiries in a professional manner
• Serve as the primary point of contact for office guests, tenants, vendors, and internal stakeholders
• Prepare, organize, and maintain electronic and paper records, files, and documentation
• Generate routine and ad hoc reports for management
• Coordinate office supply inventory and order materials as needed

Tenant & Property Support

• Assist with day-to-day tenant transactions including move-ins, move-outs, deposits, rent collection activities, and related documentation
• Support tenant access processes and scheduling activities
• Prepare and distribute move-in and move-out correspondence in accordance with company policies and local regulations
• Assist property management teams with administrative functions and transaction processing

Data Entry & Reporting

• Maintain accurate records within company databases and systems
• Audit and track tenant-related transactions and documentation
• Ensure information is entered accurately and updated in a timely manner
• Assist management with reporting and administrative projects as assigned

Customer Service

• Deliver exceptional customer service to tenants, vendors, and internal departments
• Resolve routine inquiries and escalate more complex issues appropriately
• Build positive working relationships through professional communication and responsiveness

Required Qualifications

• High School Diploma or GED required
• Minimum of 2 years of administrative support experience
• Experience within property management, leasing, real estate, or a related industry preferred
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Strong organizational and time-management skills
• Excellent verbal and written communication abilities
• Ability to multitask and manage competing priorities
• Strong attention to detail and accuracy
• Customer-service-oriented mindset with a professional demeanor

Preferred Skills

• Experience supporting property management or leasing operations
• Experience maintaining records and preparing reports
• Ability to work independently while collaborating effectively with cross-functional teams
• Strong problem-solving skills and willingness to assist where needed
• Comfortable working in a fast-paced office environment

What Success Looks Like

• Provides exceptional support to tenants, visitors, and internal stakeholders
• Maintains accurate records and documentation with minimal errors
• Effectively manages administrative priorities while supporting property operations
• Demonstrates professionalism, reliability, and strong attention to detail
• Contributes to an organized and efficient office environment

Why Join Fusion HCR?

Fusion HCR partners with leading organizations to connect talented professionals with rewarding opportunities. We are committed to matching candidates with positions where they can contribute, grow, and succeed.

This one feels very similar to the Recruiting Coordinator and Operations Support roles you've been working on for AMH, so I'd probably title it Administrative Assistant (Property Management) when posting to attract the right candidates.