POSITION
Administrative Assistant
Position Type: Temporary
Schedule: M-F, 8:00 am - 5:00 pm
Assignment Length: Approximately 3-Months, possibly longer.
DESCRIPTION
Under minimal supervision and in a professional and friendly manner, perform assigned job duties to the highest level of customer service and assistance to both internal and external customers.
Essential Duties:
- Is organized and has the ability to manage multiple tasks at one time.
- Organizes work, sets priorities, and determines resource requirements; determines the necessary sequence of activities needed to achieve goals.
- Acts professionally and calmly at all times when interacting with others; consistently demonstrates concern and courtesy towards colleagues and customers; treats all people respectfully, takes personal responsibility for correcting problems; follows-up with individuals to ensure satisfaction with the level of service they received.
- The ability to focus on the desired results, make decisions in a timely manner, anticipate the implications and consequences of a situation, and take appropriate action.
- Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups; listens attentively, ensures that information is understood by all parties; shares information in a timely manner using the appropriate method, presents well.
- Allocates time and resources efficiently and effectively; prioritizes work and delegates as appropriate; works to minimize institutional risk by acting as a responsible steward for the organization.
- Is alert in a high-risk environment; follows detailed procedures and ensures accuracy in documentation and data; carefully monitors gauges, instruments, or processes; concentrates on routine work details, and organizes and maintains a system of records.
- The ability to effectively utilize available time for the completion of necessary job tasks.
- Communicates in a proficient customer service manner when dealing with internal and external customers.
- Under the direction of the management team, performs basic analysis and interpretation of data from various sources/applications used in reporting.
- Maintains confidential and proprietary sensitive information and files.
- Opens and organizes all incoming and outgoing correspondence.
- Authors, designs, and distributes correspondence, memos, reports, etc.
- Coordinates, distributes, and inventories all program(s) supplies and materials.
- Coordinates, schedules, and prepares for complex activities such as multi-participant meetings, travel, and conference attendance.
- Performs data entry, scans documents, and prepares summary documents.
- Creates and modifies documents such as invoices, reports, memos, letters, and financial statements using word processing, spreadsheets, database and/or other applications.
- Schedules and organizes meetings including department meetings, patient satisfaction team events, operations, and leadership and case conferences as directed by leadership team.
- Works with leadership, and/or reporting team to gather, compile, enter and organize data in the form of Excel spreadsheets and pivot tables for presentations, analysis, and dissemination.
- Performs other duties as assigned.
REQUIREMENTS
- One-two (1-2) years of experience.
- Proficient in Microsoft Office Suite Applications (MS Word, MS Excel, MS PowerPoint, and MS Outlook).
- Organized, self-motivated individual with the ability to handle fluctuating volumes of work, and the ability to prioritize work to meet deadlines.
- Possess strong customer service skills for interpersonal interactions.
- Knowledge of principles and practices of basic office management.
- Ability to import and export data and documents to and from MS Office applications.
- Ability to type 65-70 WPM.
Preferred Skills & Experience:
- Minimum three (3) years' relevant experience.