Administrative Coordinator 3

Administrative Coordinator 3

Salary

$2,387.00 - $4,089.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

419-227804-KPG

Department

DPS-Office of State Police

Opening Date

10/26/2026

Closing Date

11/2/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

The Operational Development Section consists of the Planning and Research Units, which function as staff for the Superintendent of the Office of State Police. The Planning Unit is tasked with producing the Strategic Plan, Operational Plan, and the management of numerous federal grants. The Research Unit is responsible for the development of policy and procedure, legislative concerns, general research, and numerous special projects.

Another proud accomplishment of the Section is the ongoing process of updating and revising all departmental forms and documents.. This project includes the removal of unnecessary forms and updating existing forms and documents as needed to comply with additional mandates and legislative actions. Many forms are being converted into an electronic format that will be accessible on the intranet, which will help to improve the efficiency of the department and allow for electronic storage and dissemination.

An ideal candidate should possess the following competencies:

Selected Core Competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Selected Preferred Competencies:.

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Minimum Qualifications

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

As the Administrative Coordinator 3, your job duties include, but are not limited to, the following:

• Answer all calls promptly, accurately, and in a friendly and courteous manner. Calls are screened and transferred to the appropriate person. Ensures that Telephone messages are taken accurately, and calls placed on hold are returned promptly.
• All visitors are treated positively and pleasantly. Provides information such as directions to a department, agency, and employee locations accurately.
• Accountable for receiving, reviewing, and overseeing the distribution of all incoming and outgoing mail for the building. Directs numerous daily UPS mail deliveries to personnel within the building.
• Perform all administrative and clerical duties required by the Department of Public Safety, Office of State Police, and Operational Development. This position requires a good knowledge of office support functions, including, but not limited to: Microsoft 365 and spreadsheet applications, utilizing a multi-line call system, numerous customized databases, scanning, copying, file maintenance, research, collecting, and organizing data.
• Provide clerical support for Commissioned and non-commissioned Personnel assigned to Operational Development. The incumbent is exposed to highly sensitive information regarding gaming industry investigations and must exercise sound judgment to maintain confidentiality.
• Coordinate and execute routine clerical functions, such as the processing of paperwork, answering the telephone, electronic updating of records, and the filing of personnel records, tabulation of data, updating various forms, the section phone list, and the employee address/emergency contact list, etc. Implements new or revised record-keeping procedures. Coordinates and works on various office functions, such as holidays and training.

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday-Friday

Career Progression: This position does not participate in a Career Progression.

Location: This vacancy is located in the Operational Development Section in the Office of State Police located in East Baton Rouge Parish.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted instead of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Department of Public Safety

ATTN: Human Resources/Kristin Garcia

P.O. BOX 66614

Baton Rouge, LA. 70896

Email:DPSEmployeeAdministration@la.gov

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

To ensure compliance with DPS-PSS Policy 01-02.01 Nepotism, no individual may be hired, promoted, demoted or transferred within DPS, if the individual is related to another employee who is, or would be, within their line of supervision. Relative is defined as: child, step-child, sibling, spouse, parent, step-parent, aunt, uncle, niece, nephew, grandchild, grandparent, and any "in law" relationship. Are you related to anyone employed with the Department of Public Safety, Public Safety Services?

• Yes
• No

02

If you answered "Yes" to the above question, please list the name of your relative and relationship. If you answered No to the above question, enter N/A.

03

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

04

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

• I avoid responsibility, deliver poor work, and resist feedback.
• I take ownership when prompted and meet basic expectations.
• I own results, meet standards, and respond to feedback professionally.
• I drive high performance, prevent issues, and model accountability.

06

DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

DPf: Displaying Professionalism - How well do you meet expectations for workplace behavior, communication, and responsibility, especially when under pressure?

• I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.
• I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.
• I meet expectations, follow policies, and communicate respectfully and clearly-even in difficult situations.
• I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.

08

DPf: Displaying Professionalism - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

09

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

10

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

11

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

12

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

13

Previous state experience or other experience WILL NOT be researched at this stage of the hiring process. Information not present on the actual application will not be considered for qualifying purposes. Did you list ALL of your job experience and education on your application? If not, please add to your profile before submitting.

• Yes
• No

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm