Administrative Coordinator 3

Administrative Coordinator 3

Salary

$2,387.00 - $4,089.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

PCF-AC 3-228321-TC

Department

Patients Compensation Fund Oversight Board

Division

Patients Compensation Fund

Opening Date

11/10/2026

Closing Date

11/17/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

About the Patients Compensation Fund

The Patients Compensation Fund (PCF) was created in 1975 to provide an affordable and guaranteed medical malpractice coverage system for the private healthcare providers in the state. The Patients Compensation Fund is self-funded state entity, operating independently of the main state budget, and governed by the PCF Oversight Board. The Patients Compensation Fund provides protection for the healthcare system, keeping costs down, and providing a guaranteed pool of funds to pay those citizens injured from medical malpractice of private care providers.

We are a small agency invested to retain a skilled, productive, engaged, diverse team that we support through training and development, building connections, and supporting a harmonious work life while delivering quality services to the citizens of Louisiana.

About this Position

Incumbent in this position not only makes impactful decisions, maintains confidentiality, and works at an advanced level, but also functions as an Administrative Coordinator 4 Lead by participating in leadership roles in the Unit, exercising independent judgment, performing paraprofessional duties that involve a higher degree of complexity, and on-the-job specialized training. Incumbent serves as a backup to the Records Information Manager to enter the daily deposit into a specialized program specific to the PCF, Prism, which includes appropriate determination for correct allocation and independent judgment to assign checks in the Prism database, and regular communication with the agency Section Heads, supervisors, and their subordinates.

The ideal candidate should possess the following competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical well-supported conclusions.

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.

Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovate solutions to challenges.

Minimum Qualifications

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Audits incoming mail for provider and panel checks related to surcharge coverage and filing fees.
• Exercises independent judgment to prevent imaging of original checks and ensures checks are properly processed for deposit.
• Operates high-performance production scanners to image documents for Panel, Surcharge, Credentialing, and W9s using LaserFiche software under strict deadlines.
• Scans documents to preserve content, context, and structure, while coordinating with departments for special handling needs.
• Reviews Panel checks and Medical Review requests without assistance, determining when special handling is necessary.
• Verifies that incoming Panel mail is stamped in compliance with departmental policies.
• Reviews and validates Records Information Manager's Panel and Surcharge deposit entries, checking for assignment accuracy and deposit details.
• Communicates with Records Information Manager regarding discrepancies or unusual deposit entries in the Prism database.
• Indexes documents and distributes mail accordingly, indicating mail status and initiating W9 handling communication with the Accountant Manager.
• Trains and serves as backup for entering daily deposits into Prism, ensuring deposit verification and compliance with statutory deadlines.
• Serves as backup to the Records Information Manager for certifying and providing requested copies, and sorting/distributing time-sensitive Administrative Mail.
• Acts as backup for Claims and Corvel imaging and quality control, independently verifying scanned document accuracy and completeness.

Position-Specific Details:

Appointment Type: Classified

Career Progression:This position is part of a Career Progression Group and may be filled as an Administrative Coordinator 3 or Administrative Coordinator 4.

Work Schedule: Monday - Friday, Overtime as needed

This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 3 or Administrative Coordinator 4 level which will be determined by the qualifications of the candidate selected.

Please click on the links below to learn more about each job level:

Administrative Coordinator 3: https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060

Administrative Coordinator 4: https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168070

NOTE REGARDING THE ADVERSTISED PAY:

The actual starting salary depends on the experience of the selected applicant.

HOW TO APPLY:

No Civil Service test score is required to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Please identify ALL work experience with each employer on your job application! Resumes WILL NOT be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Please include all education and work experience in order to be considered, as pay is DOE (dependent upon experience).

For further information about this vacancy contact:

Taylor Colar

Patients Compensation Fund/Human Resources

PO Box 3718

Baton Rouge, LA 70821

225-342-5200

All prospective new hires will be subject to employment eligibility verification via the federal government's E-Verify system.

As an Equal Opportunity Employer, PCF is committed to a diverse and inclusive workplace prohibiting discrimination based on any non-merit factor.

PCF is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

02

Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

04

Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

Thinking Critically - How do you analyze information and draw meaningful conclusions from it?

• I miss key details or oversimplify information, and my conclusions may not be based on evidence.
• I try to analyze information, but I may overlook the relevance or credibility of my sources.
• I analyze key information, consider the evidence, and form logical conclusions based on credible sources.
• I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns.

06

Thinking Critically - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm