Administrative Support Assistant I (TUC- Communication Disorders and Sciences)

About The University Corporation

The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life.

Overview: This ASA I position for the Language, Speech and Hearing Center is responsible for front office duties typically Monday through Monday through Friday, but sometimes Saturdays. Is a contact person for students, clients/patients, faculty, and clinical educators. Is responsible for general office duties such as answering phones, checking in clients/patients, scheduling client/patient appointments, collecting fees and co-pays, printing invoices and receipts, and responding to requests from student clinicians or faculty members. Participates in the training of clinic assistants. Hours are typically 930am to 630pm, and sometimes Saturdays 8am to 1pm.

Duties and Responsibilities (other duties as assigned):  

• Responds to clients and students who walk in to the clinic, call the clinic for assistance, or come in for a scheduled appointment with an audiologist or a speech pathologist.
• Acts as primary contact for clients/patients on weekdays and Saturday mornings.
• Under guidance of Center Coordinator and Office Manager, processes intake forms for perspective clients.
• Under guidance of Center Coordinator and Office Manager, accepts payments for services and merchandise and co-pays; provides invoices or receipts.
• Under guidance of the Center Coordinator and Office Manager, participates in insurance verification for perspective clients/patients.
• Under guidance of Center Coordinator and Office Manager, maintains the electronic files of clients in a manner consistent with HIPAA (the health information portability and accountability act).
• Provides translation for patients and professionals.

Knowledge, Specialized Skills, and Abilities: 

• Must be able to speak Spanish at a business level
• Is respectful to the hard of hearing, deaf, special needs populations, the elderly, and parents or family members of children with special needs.
• Is tolerant of multiple requests for information, is patient when assisting others.
• Is able to use email, phones, Microsoft Word and Excel.
• Can participate in medical record keeping, including the various web-based electronic medical record systems used at the LSHC.
• Able to work independently.
• Able to learn and use new point of sale credit card system, currently being installed.

Pay, Benefits, & Work Schedule

This position is employed through The University Corporation (TUC).

The anticipated hiring range: $19.97 - $27.96

Time Base:  Full – Time

Benefits: Medical, Dental, Vision, 403 (b), Life, AD&D, Flex Spending

General Information

THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN. 

How to Apply

Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process.

Application Screening begins October 7, 2026 and will continue until the position is filled.  

To be considered in the initial review, applications must be submitted before the date listed above.

Application submissions received after the application screening date will be reviewed at the discretion of the University.

For more detailed information on the application and hiring process, please view the link below:

http://www-admn.csun.edu/ohrs/employment/

Equal Employment Opportunity:

The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077.