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ADMINISTRATIVE SUPPORT SPECIALIST

Air Education and Training Command

San Antonio, TX

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JOB DETAILS
SKILLS
Administrative Management, Administrative Skills, Air Force, Analysis Skills, Automation Systems, Communication Skills, Computer Networks, Computer Software, Data Analysis, Data Collection, Data Processing, Delivery Management, Editing, Federal Government, Graphics, Healthcare, Identify Issues, Interpersonal Skills, Leadership, Legal, Metrics, Military, Network Programming, Office Management, Operations Processes, Peace Corps, Prepare Correspondence, Presentation/Verbal Skills, Problem Solving Skills, Process Analysis, Process Improvement, Program Evaluation, Quality Control, Regulations, Reporting Skills, Secret Clearance, Security Clearance, Spreadsheets, Team Lead/Manager, Testing, Time Management, Training/Teaching, Travel Planning, United States Department of Defense (DoD), Volunteer Experience, Willing to Travel, Writing Skills
LOCATION
San Antonio, TX
POSTED
Today
Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is to serve as the primary office manager and workflow manager for the Commander, 329 Medical Wing. The Medical Wing Commander has overall management responsibility for the function and activities of the organization.

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Duties

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- Serves as 329 Medical Wing workflow manager to include workload received through email, meetings, the Task Management Tool (TMT) and various other correspondence.

- Reviews, analyzes, processes and coordinates all incoming and outgoing correspondence, reports, and other materials submitted for the Commander's review and signature.

- Provide writtencommunication using multiple office automation software with varied functions to produce a wide range of documents that often require complex formats such as graphics or tables, editing and reformatting electronic drafts and updating existing databases or spreadsheets.

- Functions as the primary ATAAPS timekeeper. Reviews and ensures timecards for Wing civilian personnel are completed in a timely manner.

- Travel/TDY arrangements: Independently makes travel arrangements in Defense Travel System(DTS) based on general information and guidance from the Commander.

- Performs other clerical and administrative work in support of the office/organization. Facilitatessenior leader meetings and appointments that involve a wide range of Air Force, Department ofDefense, Health Affairs, Congressional, and numerous external Health Care and business activities.

Requirements

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Conditions of employment

  • Must complete initial online questionnaire and additional assessment(s)
  • U.S. Citizenship is required
  • Males must be registered for Selective Service, see www.sss.gov
  • If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at:
  • This position is subject to provisions of the DoD Priority Placement Program
  • Disclosure of Political Appointments
  • All federal employees are required to have direct deposit.
  • Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
  • Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Work may require travel away from the normal duty station on military or commercial aircraft.
  • Must be able to obtain and maintain a secret security clearance.
Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07, or equivalent in other pay systems. Examples of specialized experience includes: (1) Works with policies, regulations and precedents to perform duties, to ensure all actions are accomplished and if problems exist, to identify other alternatives as needed. (2) Works with standard processes and procedures for evaluating program efficiency to implement process improvements initiatives and programs; and (3) Works with duties, priorities, commitments, policies, and program goals of the organization sufficient to perform non-routine assignments, such as advising others on preparing correspondence, requirements for various reports, and interpreting new instructions and procedures; or locating and summarizing information from files and documents that requires recognizing which information is or is not relevant to the problem at hand.

OR

EDUCATION: Successfully completed a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.

NOTE: You must submit a copy of transcripts.

OR

COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

NOTE: You must submit a copy of your transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of staff operations and practices related to the management of healthcare delivery and medical readiness to include policies, procedures, and operations. Knowledge on the organization and policies of the Air Force, Air Force Medical Service, Air Force Surgeon General, MAJCOM Surgeons and MTFs.

2. Knowledge of rules and guidelines in tasking, processing, performing quality control and appropriate records and archiving of executive correspondence in support of Air Force senior leadership.

3. Expert oral and written communication skills. Must effectively communicate both orally and in writing to gather information, present recommendations and gain cooperation from others through tact, courtesy and diplomacy. Expert skill in grammar, writing, editing practices and style requirements in preparation of written and oral presentations. Good interpersonal and team building skills and ability to foster effective working relationships.

4. Knowledge of automated data processing functions, techniques, and capabilities to determine appropriate media for completing requirements. Knowledge of the fundamental capabilities and limitations of a variety of computers, computer network systems, and programs; as well as computer-related software and hardware in order to test, install, upgrade, configure, diagnose, and maintain proper functionality.

5. Knowledge and skill in preparing reports based on studies and analyses and providing metrics, reports and other information to senior leadership and external agencies.

6. Knowledge and skill exercising initiatives, judgement, problem solving, decision making, identifying problems; analyze data, make recommendations, plan, and organize work to meet deadlines.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

********************ADDITIONAL INFORMATION FOR ACTIVE DUTY SERVICES MEMBERS********************

ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD-Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD-Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following:
  • Name/Rank/Grade of Service Member
  • Branch of Armed Forces
  • Dates of Active Service (Start and End Date(s)
  • Expected Date of Discharge/Release from Active Duty
  • Terminal leave start date (if applicable)
  • Expected character of service (honorable or general) and type of separation (i.e. separation or retirement)
  • Must be certified within 120 days of anticipated discharge
  • Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander.


Note: The VOW Act provides tentative preference. If appointed, a DD Form-214 must be submitted upon receipt

Additional information

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.

OPTIONAL DOCUMENTS:

Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record signed by a supervisor.

Awards for Current Federal Civilian employees - List any awards received within the last 3 years on the resume.

Note: Applicant must not submit award Notification of Personnel Actions (SF50s).

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.



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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

About the Company

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Air Education and Training Command

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