AI and Legal Operations Manager

WS Development is looking for an AI and Legal Operations Manager to strengthen and modernize the legal team's operations by leading legal and cross-functional projects, managing the intake, tracking, and measurement of the team's work, and helping select, implement, and drive adoption of technology and AI-enabled tools to make that work faster, more consistent, data-driven, and scalable. Working under the supervision of an attorney leading the legal operations function and in close partnership with the General Counsel, the Manager will administer the matter management system used by the Commercial Contracts team, build and maintain Power BI dashboards and reporting on team performance and matter status, design automations that reduce the time attorneys and paralegals spend on lower-value work, and help assess the organization's readiness for a contract lifecycle management (CLM) system. The Manager will also serve as a liaison between the business and legal teams, including by preparing status updates and helping develop and implement effective deal communication and project management plans.

Responsibilities:

• Lead the evaluation, selection, implementation, and administration of legal technology and AI-enabled tools and own their rollout, training, and adoption across the legal team.
• Drive day-to-day AI enablement by turning the team's playbooks and standards into vetted prompts, reusable AI skills, and documented use cases and by coordinating with IT and the legal AI working group on tool access and evaluation.
• Design and maintain process automations using low-code tools such as Power Automate to cut the time attorneys and paralegals spend on lower-value work.
• Build and maintain Power BI dashboards and executive-ready reporting on legal team performance, matter and deal status, and outside counsel and internal legal spend.
• Assess organizational readiness for a contract lifecycle management (CLM) system, including the cross-functional buy-in, data foundations, and resources adoption would require, and recommend timing and next steps.
• Partner with the supervising attorney and the General Counsel to turn legal and operational priorities into project plans, tooling, and reporting.
• Track and manage matters, deals, and tasks across SharePoint, Salesforce, and related systems, keeping status records, charts, and project plans accurate and current.
• Coordinate the team's projects to keep deliverables on schedule, capture and distribute meeting notes and action items, and communicate status proactively to legal and cross-functional partners.
• Working closely with attorneys and paralegals, build, structure, and maintain the team's knowledge base and standard procedures, including clause libraries, playbooks, SOPs, training materials, and a central index of forms and resources.
• Identify and help resolve bottlenecks in leasing and commercial contract deals.