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AI Operations Associate

Loop
  • San Francisco, California
    30+ days ago

    Job Description

    About the Role

    Loop is building an AI ops team that will own key automation and intelligence systems as Loop builds and scales them across its customer base. We are disrupting traditional operations with AI powered workflows that create 100X leverage for users, turning operators into analysts.

    Responsibilities include close partnership with engineering and product teams, internal roll-out of new systems and products, and driving adoption across Loop’s user base.

    This role requires a deep understanding of our systems and their users (internal and external), the ability to translate complex technical work to everyday users, and ruthless problem solving.

    This is an in-person role based in Chicago, San Francisco, or New York City, with the expectation of being onsite 4+ days per week.

    What You'll Do

    • Accelerate Loop’s ability to deliver net new product surface for global brands by deeply understanding and learning how we drive customer outcomes
    • Embed with customer, product, and operations teams at some of the largest companies in the world to deliver increased customer value
    • Partner with AI engineers to deploy systems and products that automate workflows, reduce manual work, and delight customers and users
    • Demonstrate a deeply substantive execution skill set, knowledge of Loop’s product offering, and how it solves our customers pain points
    • Build and maintain relationships with internal customer-facing stakeholders, ensuring that Loop is focused on delivering value for them.

    About You

    • You have a college degree with a quantitative background in analytics, finance, or economics or STEM similar
    • You balance an eagerness to learn with the ability to execute and enjoy solving tough problems
    • You have 1+ years of work experience in technology, data analysis or other technical and quantitative fields
    • You’re a team player and excited about the opportunity to be an early employee at a fast-paced, fast-growing company
    • Bonus points if you have advanced excel skills and SQL, Python or other programming skills, or experience vibe coding/building automations

    Compensation and Benefits

    The base pay range for this role is $80,000 to $125,000 annually. This range reflects the base pay that Loop reasonably expects to pay for the position at the time of hire. Actual compensation will depend on job-related factors, including experience, skills, qualifications, location, and business needs.

    In addition to base salary, this role may be eligible for equity. This role is also eligible for Loop's benefits, including health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave.

    Equal Opportunity

    Loop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

    Numbers & Facts

    LocationSan Francisco, California
    IndustryComputer Software
    Company Size100 to 499 employees
    Year Founded2007
    Websitehttp://www.autoloop.net/

    About Company

    The AutoLoop History

    Building on the past, working for the future

    From its very conception, AutoLoop was designed to enhance the connection between dealerships and their customers. Using innovative technologies, we set out to build a marketing/communication platform that could maximize retention rates and ultimately boost dealer profits.

    It took years of development, practical applications and extensive field testing, but our unique concept of fully integrated programming has won us fans and accolades, and we have stood by our commitment to deliver a single-source advanced marketing platform.

    Today, we serve over 2000 dealers, plus large groups and manufacturers with our staff of nearly 200 professionals focused on providing them great service. We analyze millions of data files every day, seeking newer and better ways to target customers and influence their automotive decisions. We’ve adopted an industry-changing axiom of “Retention through Engagement”—and our dealers are benefitting.

    At AutoLoop, we will always be “under construction.” We’re committed to learning from experience, constantly exploring new ways to enhance customer engagement and retention. Our future success will parallel the success of our dealers as we seek a great return on investment for all.

    Skills

    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Computer Programmingunmatched
    • Customer Relationsunmatched
    • Data Analysisunmatched
    • Global Brandingunmatched
    • Home Automationunmatched
    • Problem Solving Skillsunmatched
    • Product/Service Launchunmatched
    • Python Programming/Scripting Languageunmatched
    • Resolve Customer Issuesunmatched
    • SQL (Structured Query Language)unmatched
    • Systems Engineeringunmatched
    • Team Playerunmatched
    • Technology Analysisunmatched

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