AMAZON ACCOUNT MANAGER
About Blue Wheel
Blue Wheel is a digital performance marketing agency that helps brands connect the people, platforms, and insights that drive growth across modern commerce. With more than 100 team members and four offices across the U.S., we've built a culture where curiosity is encouraged, ownership is expected, collaboration is valued, and trust is earned through action. These principles guide how we work with clients and how we support one another as a team. If this sounds like a team you want to build with, we'd love to meet you.
About the Role
As an Amazon Account Manager, you will serve as the primary strategic partner and main point of contact for a portfolio of Amazon clients. You will manage client relationships, coordinate cross-functional teams, and help ensure marketplace strategies are executed successfully to drive client growth. Working closely with specialists across advertising, content, creative, analytics, and operations, you will connect marketplace performance insights to clear recommendations aligned with client goals.
Responsibilities
- Serve as the primary point of contact for a portfolio of Amazon clients, building strong relationships and acting as a trusted advisor on Amazon strategy.
- Lead regular client meetings, including performance reviews, strategic discussions, and quarterly business reviews.
- Maintain client satisfaction through proactive communication, strategic recommendations, and clear performance insights.
- Translate client business goals into actionable Amazon strategies.
- Monitor account performance and identify opportunities to improve sales, visibility, conversion, and profitability.
- Audit product catalogs, content, and account structure to identify gaps, inconsistencies, and opportunities; connect cross-functional insights into clear, actionable client recommendations.
- Provide data-driven insights and recommendations based on performance trends and marketplace dynamics.
- Stay current on updates and best practices across Amazon Seller Central, Vendor Central, and Amazon Advertising.
- Coordinate with internal teams across Amazon Advertising, SEO/Content, Creative, and Operations to execute client strategies.
- Manage timelines, priorities, and deliverables across multiple accounts, ensuring work is delivered on schedule.
- Identify opportunities to expand services and drive incremental growth for client accounts.
- Contribute to internal best practices and knowledge sharing across the Amazon team.
What to Expect
During your first 30 days, you will learn the needs and goals of your assigned Amazon clients, become familiar with account performance and existing strategies, build relationships with internal specialists, and align on account priorities, timelines, and upcoming deliverables.
Qualifications (Required)
- 3–5 years of experience in digital commerce, marketplace management, or eCommerce account management.
- Hands-on experience working with Amazon Seller Central and Vendor Central.
- Strong understanding of the Amazon ecosystem, including catalog management, retail readiness, advertising strategy, and performance analytics.
- Previous experience in a client-facing account management role, ideally within an agency or marketplace consulting environment.
- Strong communication and presentation skills, with the ability to confidently lead client and internal conversations.
- Strong project management and organizational skills, including the ability to manage multiple clients, projects, and priorities in a fast-paced environment.
- Ability to analyze performance data and translate insights into clear, actionable recommendations.
- Proactive, detail-oriented, collaborative, and curious about evolving marketplace trends and opportunities.
Qualifications (Preferred)
- Experience managing or supporting Amazon Advertising campaigns, including Sponsored Products, Sponsored Brands, and DSP.
- Experience managing budgets, forecasts, and performance reporting.
- Proficiency in Microsoft Excel, PowerPoint, and AI tools.
- Bachelor's degree in Marketing, Business, Communications, or a related field.
- Agency or consulting experience.
Employee Benefits
Employees at Blue Wheel are offered the following benefits and perks while employed:
- Healthcare: Medical, Dental, Vision, Accident, Critical Illness, Life & Disability, FSA/HSA Options
- Retirement: Company-sponsored 401(k) option with Company match
- PTO: Generous Paid Time, Sick Time, Floating Holidays, Volunteer Day, and Bereavement Time
- Paternal Leave: Paid 12-week leave for primary parent and 2-week for secondary parent
- Holiday: 10 paid holidays, along with light week between Christmas and New Years
- Fringe: Mental Health Days, Health and Wellness Reimbursement, Employee Assistance Program, Employer-paid Coaching Sessions
Blue Wheel operates and hires in the following states: CO, CT, FL, ID, IL, KS, MI, MN, NJ, NY, OR, PA, TN, TX, and WA