Assistant Manager - Bar

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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Job Description

We are seeking an enthusiastic and detail-oriented Assistant Manager - Bar to join our dynamic hospitality team in Bengaluru, India. In this pivotal role, you will oversee daily bar operations, lead and mentor a talented team of bartenders, and deliver exceptional guest experiences. You will combine your expertise in mixology with strong leadership capabilities to drive profitability, maintain operational excellence, and foster an innovative bar environment that exceeds guest expectations.

• Supervise and train bar staff on cocktail preparation techniques, customer service protocols, and operational procedures, providing ongoing mentorship and performance feedback
• Prepare and serve a diverse range of cocktails, mocktails, and beverages with expertise and precision, maintaining the highest standards of mixology and presentation
• Manage bar inventory, including ordering, receiving, stock rotation, and supplier relationships for spirits, wines, beers, and bar supplies
• Monitor and control bar costs, pricing, and profitability while maintaining quality standards and guest satisfaction through analytical review and strategic decision-making
• Develop, update, and innovate bar menus, including seasonal cocktails and signature drinks that align with organizational standards and guest preferences
• Ensure compliance with all health, safety, liquor licensing regulations, and company policies specific to Bengaluru and India
• Deliver exceptional customer service by engaging with guests, understanding their preferences, and providing personalized recommendations that enhance their experience
• Maintain a clean, organized, and safe bar environment, adhering to sanitation and safety standards while promoting a culture of responsibility
• Implement revenue management strategies and upselling techniques to maximize bar profitability and achieve financial targets
• Schedule staff efficiently, manage workforce planning, and address operational challenges with resilience and decisiveness
• Collaborate with other departments to coordinate special events, promotions, and themed experiences that drive guest engagement
• Analyze bar performance metrics, guest feedback, and operational data to identify opportunities for improvement and innovation

Qualifications

• Minimum 3-5 years of professional bartending experience in a high-volume, upscale hospitality environment
• Demonstrated supervisory or assistant management experience in a bar or food and beverage setting
• Advanced expertise in mixology with comprehensive knowledge of spirits, wines, beers, and cocktail preparation techniques
• Proficiency in point-of-sale (POS) systems and bar management software
• Strong understanding of health, safety, and liquor licensing regulations and compliance requirements applicable to India
• Excellent mathematical and analytical skills for inventory management, cost control, and financial analysis
• Outstanding interpersonal and communication skills with the ability to train, mentor, and motivate bar staff effectively
• Proven ability to work flexible hours, including evenings, weekends, and holidays as required by operational needs
• Strong background in guest relations and delivering personalized service experiences
• Experience with revenue management, upselling techniques, and P&L responsibility to maximize bar profitability
• Certification in responsible alcohol service and training (required)
• Knowledge of wine pairing and sommelier principles (preferred)
• Experience developing innovative cocktail menus and managing special events or promotions (preferred)
• Proficiency in multiple languages, particularly Hindi or other regional languages (preferred)
• Demonstrated problem-solving and conflict resolution capabilities
• Strong organizational and time management skills with the ability to prioritize multiple tasks efficiently
• Leadership qualities with the ability to inspire, motivate, and build cohesive teams in a collaborative environment

Additional Information