Associate Executive Director

Job Summary:

Under the supervision of the Executive Director, the Associate Executive Director is responsible for the overall operational performance of the following departments: Environmental Services, Food Service, Community Services, Therapeutic Recreation, Wellness, and Volunteer.

Essential Functions:

Responsible for the overall performance of the following departments: housekeeping, maintenance, laundry, security, dining, activities, wellness, volunteer services and community services.

• In collaboration with the Executive Director, hires, disciplines, supervises, trains, and professionally develops department directors reporting to this position in accordance with the organization’s policies and procedures.
• Periodically conducts performance evaluations and quality assurance audits, monitors resident satisfaction, and promptly responds to any areas of concern.
• Responsible for monitoring each department’s budget compliance and shall exert control to ensure sound fiscal operations of elements.
• Supports sales and marketing, nursing, assisted living and other department leaders in delivering services, programs and regulatory and legal compliance.
• Assists the Executive Director and Corporate Office staff in program and facility expansion planning.
• Coordinates the efforts of the respective managers to guarantee the delivery of quality service efficiently and economically.
• Ensures and maintains compliance with the rules and regulations promulgated by the various governmental authorities.
• In collaboration with the Executive Director, utilizes consultants to meet Homewood objectives. Executes and manages consulting contracts, evaluating consultant contributions to ensure maximum value and contract compliance.
• Ensures good relations with the public, community staff and residents, and direct reports.
• Ensures that the rights and dignity of each resident and co-worker are secured and respected.
• Treats all information about residents, their condition, and family as well as personnel matters as confidential information.
• Complies with established Corporate and facility policies and procedures and maintains established standards and practices.
• Performs other functions as directed by the supervisor.

Qualifications:

• Commitment to the organization’s purpose, mission and stated core values.
• Has compassion, understanding and empathy for older persons.
• Bachelor’s degree in business, health care or other related field of study.
• Provides evidence of experience in and knowledge of finance, governmental regulations, policy formulation, public relations, marketing, health law, and organizational management.
• Experience in senior living and/or long-term care preferred.
• Possesses management ability including skills in written and verbal communication, reasoning, and coaching.
• Understands management, delegation and motivational concepts.
• Must have qualities of leadership, initiative, good judgment and dependability.
• Licensure as a nursing home administrator is desirable and may be required as business needs dictate. Can be obtained after/in the course of employment.