Banyan Dining Supervisor

Job Summary

The Banyan Dining Supervisor oversees the daily operations of the Banyan Dining Hall. This position ensures delivery of high-quality, nutritious, and cost-effective food service while maintaining excellent customer satisfaction. The Supervisor is also responsible for training department employees in food preparation, service, sanitation, and safety standards.

Primary Responsibilities

Operational Supervision

• Oversee the daily operations of assigned food service units, ensuring quality, consistency, and excellent customer satisfaction
• Monitor food presentation, taste, and portion control; consult with the chef to plan balanced, appealing, and cost-effective menus.
• Maintain a visible presence throughout the work unit to provide support, oversight, and immediate problem resolution.
• Ensure compliance with all department policies, customer service standards, safety procedures.
• Promptly address challenges or concerns as they arise and collaborate with FS manager when necessary.
• Assign duties and workstations; observe and evaluate staff performance; complete disciplinary documentation when necessary.
• Consult with chefs to plan healthy, appealing, and cost-effective menus.

Administrative Responsibilities

• Conduct and coordinate employee training in food preparation, service, sanitation, and safety procedures.
• Develop and manage staff schedules in accordance with deadlines.
• Maintain detailed records regarding meal plans, costs, inventories.
• Ensure operations comply with health, safety, and sanitation standards.
• Estimate ingredients and supply needs; manage inventory and requisition food, equipment, to ensure timely service.
• Recommend improvements to work procedures and employee performance to enhance service quality, efficiency, and workplace safety.
• Maintain accurate and timely documentation related to employee time and attendance, and other personnel matters.
• Perform other duties as assigned.

Minimum Qualification and Experience Requirements

• Associates degree required.
• 2+ years of relevant experience in food service supervision or management.

Benefits

• 401(k) matching
• Tuition benefits for employee and qualified dependents
• Medical and Dental
• Short-and Long-term disability benefits
• Paid parental and maternity leave

As an educational institution affiliated with The Church of Jesus Christ of Latter-day Saints, BYU–Hawaii prefers to hire qualified members of the Church in good standing, as authorized under 41 C.F.R. § 60-1.5 (a)(6). To be eligible for employment, applicants who are members of the Church must hold and be worthy to hold a current temple recommend and receive a clearance from the Church’s Ecclesiastical Clearance Office. Job applicants must be able to meet these conditions to advance through the hiring process successfully. An expired temple recommend will prevent consideration for hire.

Approximate starting hourly rate:

The wage offered could be above or below range based on education and experience as it relates to the job description.