Business Development & Client Relations Associate

Utility Management group
  • Cleveland, OH
  • $50,000–$80,000 Per Year
Today

Job Description

Job Description
Job Description

Become Someone Business Owners Can Turn To.

A productive business relationship starts with a conversation—and grows through listening, follow-through, and useful guidance.

Utility Management Group is seeking a Business Development & Client Relations Associate to connect with local businesses, understand their needs, and develop lasting customer relationships.

This opportunity combines new customer outreach with relationship development, giving you experience in business communication, consultative sales, and service coordination.


What You’ll Represent

Business owners often juggle separate contacts for energy, internet, phones, and payment processing. UMG brings those conversations together.

We work with nearly every competing provider across the markets we serve, helping customers explore options across energy supply, internet, mobility, VOIP, merchant services, and solar—with one UMG representative they can contact.


What You’ll Do

  • Build new relationships through in-person visits to local businesses and consistent follow-up.
  • Ask thoughtful questions about customers’ services, costs, and priorities.
  • Coordinate with the UMG team to identify options that fit each business.
  • Communicate clearly throughout the sales process.
  • Stay connected with customers and identify additional needs as their businesses evolve.
  • Keep accurate notes and manage next steps.

Who We’re Looking For

  • An approachable communicator with strong listening skills.
  • Someone who follows through and takes pride in being dependable.
  • A self-motivated person comfortable initiating new relationships.
  • An organized team member interested in learning about business services.

Experience in customer service, hospitality, retail, sales, or other relationship-focused work is welcome.


Compensation & Benefits:

  • Year 1 Earning Potential: $50,000 – $80,000
  • Year 2 Earning Potential: $90,000 – $140,000+
  • Health Insurance
  • Professional Development & Management Training
  • Flexible Schedule Support
  • Employee Discounts
  • No Evenings, Weekends, or Holidays

Numbers & Facts

LocationCleveland, OH
Salary$50,000–$80,000 Per Year

Skills

  • Business Developmentunmatched
  • Business Servicesunmatched
  • Communication Skillsunmatched
  • Consultative Salesunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Follow Throughunmatched
  • Health Insuranceunmatched
  • Merchant Servicesunmatched
  • Needs Assessmentunmatched
  • Organizational Skillsunmatched
  • Payment Processingunmatched
  • Retailunmatched
  • Salesunmatched
  • Sales Managementunmatched
  • VoIP (Voice over IP)unmatched

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