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Business Services Office Manager

OLYMPUS COLLEGE PREP LLC

Pleasanton, CA

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JOB DETAILS
SALARY
SKILLS
ADP, Administrative Management, Billing, Business Services, Communication Systems, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Detail Oriented, Develop and Maintain Customers, Event Management, Financial Administration, Financial Systems, Health Insurance, Intuit Quickbooks, Marketing, Multitasking, Office Management, Onboarding, Operations, Organizational Skills, Payroll Administration, Payroll Software/Services, Plan Meetings, Presentation/Verbal Skills, Problem Solving Skills, Quality Control, Quality Monitoring, Records Management, Sales Management, Team Lead/Manager, Time Management, Training/Teaching, Writing Skills
LOCATION
Pleasanton, CA
POSTED
30+ days ago
Benefits:
  • Employee discounts
  • Health insurance
  • Paid time off

Business Services Office Manager (Part-Time)



Location: Pleasanton, CA (On-Site)
Company: Olympus College Prep, LLC
Industry: Education / Academic Services



About Us

Olympus College Prep is a premier tutoring, test preparation, and college counseling center dedicated to helping students achieve academic excellence and gain admission to top universities. We pride ourselves on personalized support, high-quality instruction, and strong client relationships.


Position Overview

We are seeking a highly organized, detail-oriented Office Manager to oversee daily operations, client communications, and administrative systems. This role is critical in ensuring a smooth experience for students, families, and tutors while supporting the company’s growth and operational excellence.


Key Responsibilities

Operations & Administration



  • Serve as the primary point of contact for all calls, emails, and texts
  • Manage client onboarding, including forms, scheduling, and tutor matching
  • Maintain and update client databases and records
  • Coordinate meetings, events, and internal communications
  • Ensure office organization & scheduling


Client Relations



  • Provide exceptional service to students and families
  • Conduct quarterly client satisfaction check-ins
  • Follow up on leads and inquiries promptly
  • Coordinate onboarding and ensure timely tutor-client connections


Financial & Systems Management



  • Manage invoicing using QuickBooks and client payments using ADP
  • Track and follow up on outstanding invoices
  • Process payroll and verify employee timecards
  • Maintain accurate financial and administrative records


Quality Control & Team Coordination



  • Monitor tutoring quality and ensure session standards are met
  • Track student progress and assist with reporting
  • Coordinate with tutors and internal staff for performance alignment
  • Support marketing efforts by gathering student success content

Schedule

  • Monday–Thursday:     2:00 PM – 7:00 PM
  • Sunday: 10:00 AM – 3:00 PM

Compensation & Benefits

  • $36.50/hour     (after training & probation period at $30/hr)
  • Paid twice monthly
  • Paid vacation and sick leave (per policy)
  • Eligibility for medical, dental, vision, and 401(k) benefits after probation

Qualifications

  • Previous administrative, office management, or operations experience preferred
  • Strong organizational skills
  • Excellent written and verbal communication
  • Experience with CRM systems, scheduling tools, or payroll systems (ADP & Quickbooks preferred)
  • Ability to manage multiple priorities in a fast-paced environment
  • High attention to detail and problem-solving skills


How to Apply

Please submit your resume and a brief cover letter outlining your experience and interest in the role.






About the Company

O

OLYMPUS COLLEGE PREP LLC

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