Catering Sales Manager

Come work at The AT&T Hotel and Conference Center as our next Catering Sales Manager!
 

*Scroll down to find direct link to apply with COMPASS GROUP & FLIK.

Principle Responsibilities & Position Purpose:
Represents the property in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts, while consistently striving to maximize revenue food and beverage, public space, and ancillary products and services.

ESSENTIAL FUNCTIONS

1. Represent hotel by soliciting, responding to and negotiating with persons requiring food and beverage services on-site and off-site (UT Campus), based upon market segment and account files assigned by the Director of Sales (and Marketing).
2. Represent property in significant interactions dealing with customers relative to catering sales and operational questions, concerns, and issues.
3. Negotiate contracts with customers and third party agencies.
4. Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the food and beverage cost, on-site banquet space and/or banquet date, space and rate availability. Develop and quote prices for same. Strong focus on custom menus.
5. Engage in outside sales activities to discover business opportunities and entertain customers in local and assigned markets (percentage of travel dependent on specific market).
6. Direct site visits for respective accounts and participates in tradeshows, industry and customer events.
7. Attend weekly catering departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, revmax, etc.
8. Conduct site inspections with potential customers, visiting meeting space and banquet facilities, as well as other property facilities.
9. Mandatory adherence to FLIK's Platinum Service process on a daily basis. To include Platinum Service Standards, Great Elements of Customer Service, and the “To BE” Philosophy

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Basic Property product knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city ordinances.
• Basic knowledge of the property structure/layout and how all departments interact
• Basic knowledge of various types of set up styles used in the meeting rooms
• Basic knowledge of audio visual equipment, telecom equipment, lighting and room temperature control
• Extensive knowledge of banquet menus.
• Extensive knowledge of market and related meeting industry.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts
• Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculations.
• Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Outlook, Delphi (or in house sales system), Market Vision, Internet and Intranet
• Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
• Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc.
• Ability to complete a contract in compliance with all checklists, standards and property policies.
• Interpersonal skills to provide overall guest satisfaction.

QUALIFICATION STANDARDS

EDUCATION

High School diploma required. A college degree (2-year of 4-year) is highly preferred.

EXPERIENCE LICENSES OR CERTIFICATES

Prior knowledge of hotel operations or previous hotel experience (Sales or Front Desk) highly preferred

GROOMING

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

OTHER

Additional language ability preferred.

*TO BE OFFICIALLY CONSIDERED, COPY/PASTE THIS LINK TO APPLY DIRECTLY WITH COMPAS GROUP (FLIK): https://jobs.compassgroupcareers.com/job-invite/1400157/


The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:

• Paid Vacation Days (after 90 days of employment)
• Annual Merit Increases
• 11 Paid Holidays
• Ride the Bus for Free
• Free Daily Shift Meals- yum!
• Lockers & Locker Rooms with Showers
• Discounted Monthly UT Garage Parking
• Discount Gift Shop offerings
• Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.

Powered by JazzHR