Accounting, Administrative Skills, Automotive Technology, Billing, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Financial Transactions, Multitasking, Organizational Skills, Presentation/Verbal Skills, Reconciliation, Resolve Customer Issues, Telephone Skills, Writing Skills
At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959.
SUMMARY
The Collision Center Receptionist plays a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This position involves greeting customers, handling phone inquiries, managing payments, and coordinating various administrative tasks. The ideal candidate is organized, detail-oriented, and possesses strong communication skills.
BENEFITS
- Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program.
- Retirement Plans: 401(k).
- PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service.
- Employee discounts
- Referral bonus program
PAY
ESSENTIAL DUTIES
- Front desk management
- Greet and direct customers upon arrival
- Answer and route phone calls efficiently to the appropriate departments
- Handle customer check-ins and check-outs, ensuring all necessary documentation is completed
- Collect customer payments, reconcile the cash box, and ensure accurate financial transactions
- Maintain and organize the shop schedule
- Make follow-up and reminder calls for customer appointments
- Scan and file all necessary paperwork in an organized manner
- Process vendor invoices accurately and efficiently
QUALIFICATIONS
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Proficiency in handling financial transactions and basic accounting tasks
- Familiarity with Dealertrack or similar automotive software a plus
- Ability to work in a fast-paced environment and manage multiple priorities
Bud Clary Auto group is an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.
Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Location: Longview Chevy/Subaru