Commercial MEP Project Coordinator

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

TOTAL APPLANCE AND AC REPAIRS INC 
We invite experienced professionals with a proven track record to apply.
We are an EEO employer, a family own business that has been servicing South Florida for over 50 years. Total Appliance and A/C Repairs, Inc. is looking for an Commercial MEP Project Coordinator
:

Mechanical / HVAC  &  Plumbing      A support role built for a seasoned tradesperson.
 | Departments | Commercial Mechanical/HVAC & Plumbing | Reports To | HVAC Manager & Plumbing Manager
| Role Split | ~50% Plumbing / ~50% HVAC | Employment | Full-Time
| Location | Hallandale Beach | FLSA Status | Exempt

IS THIS YOU?

• You know commercial MEP work, ideally in occupied condominiums and high-rises.
• You can read a scope or a set of MEP drawings, spot a missing material, and give a building manager a clear answer.
• You also know that good work starts with the right technician going to the right place, on time and prepared for the job.

Maybe you are ready to step away from the physical load or the pressure of running a department, but you still want to put your trade experience to work. This is an active desk, phone, dispatch, and coordination role. Priorities change during the day, and you must keep both today's calls and ongoing projects moving.


You are also comfortable running a technician's day: getting crews out the door on time and getting a complete ticket and a clear job update after every call. If that sounds like you, this role was written with you in mind.


THE ROLE


Our Commercial Mechanical/HVAC and Commercial Plumbing departments need one person who owns the day-to-day flow of commercial work: who goes where each morning, what happened on every call, and what has to happen next. You will run commercial dispatch and scheduling, close out calls, and carry follow-up work through submittals, vendor quotes, proposals, and completed jobs.


You work for both department managers. They make the technical, pricing, and approval decisions. You own the schedule, the records, and the follow-through. The split is roughly half plumbing and half mechanical/HVAC, with electrical coordination on the equipment both trades depend on.


This is a support position, not an entry-level one. It needs someone who understands MEP work, keeps accurate records, and follows through without leaving open calls or loose ends.


WHAT YOU OWN & HOW THE TEAM WORKS WITH YOU


We want this to be clear from day one, for you and for everyone you work with:

• Commercial dispatch is yours. Commercial calls and commercial technicians' daily schedules run through you. Residential scheduling stays with our residential scheduling team.
• You get crews out in the morning. Once routes are confirmed, you release technicians to their first calls on time. Both managers back this.
• Technicians report to you on every call. Commercial technicians contact you after every call with the work done, whether the job is complete, parts needed, and next steps. They complete their tickets before moving to the next call.
• Commercial questions come to you first. Accounting, the warehouse, and other departments bring commercial job, material, and invoice questions directly to you.
• Escalation is simple. Technical, pricing, and approval decisions go to the manager for that trade. When the two departments' priorities conflict, the managers decide together.
• Onboarding is structured. You get written procedures for our job-tracking system, purchasing, invoicing, and permits, plus a 90-day plan with both managers.

YOUR DAILY DISPATCH & CALL CLOSEOUT

• Start with the managers. Review the day's commercial calls and active jobs with the Plumbing and Mechanical/HVAC managers. Confirm priorities, technician availability, job requirements, and any carryover from the prior day.
• Build and run the morning routes. Route technicians by trade, location, priority, and readiness. Prepare tickets the day before, confirm access, building contacts, materials, and instructions, and get technicians out on time.
• Dispatch throughout the day. Stay in contact with technicians, track progress, and adjust the schedule when calls run long, urgent work comes in, or a technician becomes available. Keep the managers and building contacts updated.
• Close calls accurately in the system. Collect technician notes, findings, labor, materials used, and completion status. Make sure every ticket has a full description, job status, and the correct closing code, and follow up on any that don't. For unfinished work, record what is outstanding and arrange the next action rather than marking it complete.
• Turn findings into follow-through. Identify which calls need a return visit, a material list, a clearer scope, vendor pricing, or a proposal. Carry that information into the project process below and follow it through to completion.

THE BUILDINGS & MEP SYSTEMS WE WORK IN


We work in condominiums: occupied, high-rise residential buildings where the systems run year-round and there is never a convenient time for them to be down. The equipment is specific, and so is the knowledge it takes to coordinate work on it:


On the plumbing side

• Domestic water: hot and cold-water risers, booster and pressure systems, recirculation, and water heating.
• Waste water: sanitary and vent stacks, drainage, and ejector / sump pump systems.
• Condenser water: the condenser water piping loop that ties the building's heat pumps together.

On the mechanical side

• Water source heat pumps (WSHPs): the unit-level equipment served by a common condenser water loop.
• DOAS: dedicated outdoor air systems handling ventilation and makeup air.
• Cooling towers & pumps: heat rejection for the loop, plus the condenser water pumps that keep it moving.
• Boilers: loop boilers that add heat to the condenser water loop when the building calls for it.

On the electrical side

• VFDs, motors & controls: variable frequency drives, motor starters, and the control wiring that tie the pumps, towers, and air handlers together.
• Equipment power: power and disconnects serving WSHPs, pumps, DOAS units, and cooling towers, coordinated with licensed electrical contractors when work is needed.

Condenser water is where the trades meet: it is plumbing pipe, mechanical load, and electrically driven pumps and towers at the same time. That overlap is exactly why this role spans both departments: one person who understands the whole loop, not two who each see half of it.


FROM SERVICE CALL TO COMPLETED PROJECT (applies to both trades)


A service call does not end when the technician leaves. When follow-up work is needed, you carry it through the same commercial job process in either trade:

1. Spec & scope. Gather the technician's findings, completed spec form, scope of work, and material list. If more information, a site visit, or a drawing review is needed, coordinate it with the manager and building contact before requesting pricing.
2. Submittals, vendor quotes & permits. Source the exact equipment and materials the engineer or specification calls for and prepare and track submittals (see larger projects below). Send complete lists to vendors for quotes, follow up for pricing and lead times, and bring mismatches back to the technician or manager. Verify permit requirements with the permit coordinator.
3. Proposal & follow-up. Bring the scope, vendor quotes, and job details to the department manager to prepare the proposal. As you learn our system, work toward preparing proposals independently within the manager's approval process. Coordinate delivery to the building or customer, track questions and approval, and refer technical or pricing decisions to the manager.
4. Deposit & materials. Once the proposal is signed, send the deposit invoice and hand the approved material list to the warehouse for purchasing. Follow up on material availability and delivery dates.
5. Scheduling. Schedule the job when materials arrive, or sooner with the manager's approval. Confirm technician availability, building access, required notices, and permit readiness.
6. Day-before check. Confirm with the technician who scoped the job that the required materials are staged in the warehouse. Arrange any missing material with the warehouse and technician before the scheduled work.
7. Morning-of. Include project work in the morning routing. Make sure each technician has the location, building contact, scope, access instructions, and materials needed to start.
8. On the job. Track progress with the technicians throughout the day, keep the system current, and update the building or customer. Raise delays, scope changes, or other decisions to the manager and arrange the next step.
9. Closeout. Confirm the agreed work is complete, record the outcome in the system, and follow up on return visits, punch-list work, or required inspections. Track labor and material costs against budget, send the final invoice to accounting, and confirm customer satisfaction.

ON LARGER PROJECTS: ENGINEER & SUBMITTAL COORDINATION


On larger commercial and building-wide projects, an engineer of record, general contractor, or building's consultant is often involved. You are our point of coordination with them, working with the department manager:

• Submittal packages. Build complete submittal packages for equipment and materials: product data, cut sheets, shop drawings, and specification compliance. Make sure what we submit matches the engineer's drawings and specs before it goes out.
• Submittal log & tracking. Keep a log of every submittal, its status, and its due date. Follow up on reviews so approvals don't hold up ordering, and don't release equipment for purchase until it's approved.
• Review comments & resubmittals. Route engineer comments to the manager and technician and turn around revised and resubmitted packages quickly.
• RFIs. Draft and track requests for information when drawings, specs, or field conditions conflict, and make sure answers reach the technicians doing the work.
• Substitutions & lead times. When specified equipment has a long lead time or is unavailable, gather approved-equal options and pricing for the manager to propose to the engineer.
• Meetings & documentation. Attend coordination meetings and walkthroughs with the manager, track action items, and keep project correspondence organized.
• Project closeout. Assemble O&M manuals, warranties, startup and test reports, as-built markups, and inspection signoffs for the engineer and building.

WHAT'S DIFFERENT IN EACH TRADE


Commercial Plumbing (~50%)

• Coordinate plumbing spec visits with building managers and customers and dispatch the plumbing technician to spec the job.
• Make sure spec forms and material lists go to plumbing vendors for quoting, and that the scope of work is fully completed.
• Verify plumbing permit requirements and work with the permit coordinator to pull permits.
• Plan around occupied-building realities: water shut-downs, riser isolation, and resident notice, so domestic water, waste, and condenser water work lands with minimal disruption.
• Track plumbing material against the proposal so the warehouse orders the right parts and the job stays on budget.

Commercial Mechanical / HVAC (~50%)

• Coordinate mechanical spec and survey visits and dispatch the right technician to scope WSHPs, DOAS units, cooling towers, pumps, boilers, and condenser water piping.
• Account for equipment lead times early: WSHPs, DOAS units, cooling tower components, boilers, pumps, and VFDs can carry long lead times that drive the schedule, so flag them as soon as the job is sold.
• Get equipment and material lists to mechanical vendors and suppliers for quoting and confirm submittals match what was specced.
• Coordinate the electrical scope with licensed electrical contractors when a job needs it, such as equipment power, disconnects, or VFD replacements.
• Coordinate any required startup, commissioning, or inspection steps so the job closes out clean.

Across both trades

• Be the steady point of contact customers and building managers call: calm, clear, and credible.
• Work shoulder-to-shoulder with the warehouse on ordering, staging, and material availability.
• Keep multiple jobs moving at once without letting any of them slip through the cracks.
• Track man-hours and material spend so each manager always knows whether jobs are landing on budget.

WHAT SUCCESS LOOKS LIKE

• First 30 days: You know our system, procedures, and buildings, and you run the morning routing alongside both managers.
• By 60 days: You own commercial dispatch and call closeout for both trades. Technicians check in with you after every call.
• By 90 days: Every commercial call is either closed accurately or has a clear next step, and you carry jobs from service call through closeout with little manager involvement.

WHAT YOU BRING

• Substantial hands-on or project experience in commercial plumbing and/or commercial mechanical/HVAC. You must be strong in one, genuinely conversant in the other, and familiar with the electrical side of the equipment.
• Experience dispatching or scheduling field technicians, ideally in commercial service or MEP contracting.
• The ability to read MEP drawings, specifications, and submittals, and to look at a scope and a material list and know whether it's right.
• Experience with submittals, RFIs, and engineer or general contractor coordination on larger commercial projects. Experience keeping a submittal log is a strong plus.
• Direct familiarity with condominium / high-rise systems, including condenser water loops, water source heat pumps, DOAS, cooling towers, boilers, pumps, and VFDs, is a major plus.
• The confidence to hold technicians to the process: on-time departures, complete tickets, and a job update after every call.
• Comfort coordinating technicians, vendors, suppliers, electrical contractors, and the warehouse, keeping everyone pointed the same direction.
• Strong, calm customer communication, especially when answering questions or relaying status.
• Organized and detail-driven, with the ability to juggle several active jobs at once.
• Comfort using email and a scheduling, dispatch, and job-tracking system to maintain accurate call records, update job status, and track follow-up. We will train you on our tools.

WHY YOU'LL LIKE IT HERE

• The physical load is off your shoulders: steady hours in a phone, desk, and coordination role, not a rooftop in August.
• A clearly defined role: you'll know what you own, who decides what, and how success is measured from day one.
• Your experience is the whole point of the job: you'll set the standard for how jobs get run and quietly mentor the techs and the next coordinator coming up behind you.

Two growing departments that genuinely need you. The work is real and the impact is visible from day one.