Control Manager - Program - Controls Room - Program Management Vice President

Help shape how Control Management delivers consistent, high-quality outcomes through modern data, design, and intelligent tooling. In this role, you will lead program execution across product and technology partners while keeping governance routines, roadmaps, and releases moving forward. You will turn priorities into clear plans, milestones, and transparent reporting that enables informed decisions. You will build strong partnerships across technology, data, and control stakeholders to deliver a cohesive experience and measurable results.

As a Vice President, Program Management in the Controls Room team within Control Management, you coordinate product and technology initiatives and translate priorities into clear delivery plans, governance routines, and senior stakeholder reporting. You will work with us to ensure roadmaps, milestones, dependencies, and release activities are well-defined and executed in a fast-paced, evolving environment. You will partner across product owners, data science, reporting, technology teams, and control stakeholders to strengthen alignment and transparency. We value thoughtful collaboration, clear communication, and disciplined execution as we deliver intelligent tooling and technology outcomes.

Job responsibilities

• Lead coordination across product and technology workstreams, ensuring deliverables, milestones, and dependencies are defined, tracked, and executed.
• Lead alignment across business, product, technology, and risk/control stakeholders to resolve cross-program dependencies and remove execution barriers.
• Execute program routines that translate priorities into actionable plans, integrated roadmaps, governance cadences, and measurable outcomes.
• Facilitate workshops and intake forums to assess change requests, confirm impacts, and align priorities to the roadmap.
• Manage program scorecards and milestone tracking, including alignment across product-owned processes and the broader program scorecard.
• Coordinate release planning and release readiness routines, including milestone management, stakeholder coordination, and execution reporting.
• Coordinate data migration planning and production go-live activities, including readiness checkpoints, issue resolution, and post-implementation follow-up.
• Identify and escalate delivery, operational, and control risks; coordinate mitigation plans and ensure appropriate stakeholder engagement.
• Produce governance materials and stakeholder communications, including agendas, meeting notes, decision logs, action tracking, and executive updates.
• Produce delivery and release reporting, including feature scorecards, status updates, dependency tracking, and escalation summaries.

Required qualifications, capabilities, and skills

• Bachelor's degree required.
• Minimum of 8 years of experience in program management, product operations, technology delivery, business management, or related roles.
• Demonstrated experience managing multiple concurrent initiatives in a fast-paced, changing environment.
• Demonstrated experience with program governance, milestone tracking, roadmap management, release planning, and structured change intake routines.
• Demonstrated experience partnering with product owners and technology teams to manage delivery plans, dependencies, risks, issues, and escalations.
• Demonstrated executive communication skills, including creating concise, decision-oriented updates and governance-ready materials.
• Demonstrated experience preparing scorecards, dashboards, meeting materials, release reporting, action logs, and decision logs.
• Demonstrated facilitation skills, including leading governance meetings, working sessions, and prioritization discussions.
• Proficiency in Microsoft PowerPoint, Excel, Word, and SharePoint.

Preferred qualifications, capabilities and skills

• Master's degree or equivalent experience.
• Experience supporting control management, operational risk, technology risk, or regulatory, audit, or control-related initiatives.
• Experience managing product and technology scorecards, release readiness activities, go-live planning, or migration activities.
• Familiarity with enterprise delivery environments, including product roadmaps, data changes, reference data processes, and production readiness activities.
• Experience simplifying complex delivery information into clear executive messaging and actionable next steps.
• Familiarity with pod-based delivery models from intake through prioritization, build, testing, release, go-live, and adoption.
• Experience coordinating delivery for artificial intelligence-enabled product integrations across the development lifecycle, including milestones, dependencies, readiness activities, and outcomes.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans