Customer Account Representative

Bay Advanced Technologies, an Applied Fluid Power subsidiary, is currently looking for a Customer Account Representative to join our team in Austin, TX.  If you’re outgoing, technically sound, and think you have what it takes – Apply Today!

Role summary

Serve as the customer account interface between the customer and Bay Advanced Technologies. The effective and efficient processing of all customer order transactions and customer order inquiries with minimal direct supervision.

Core job responsibilities

• Process customer orders.
• Send order confirmations.
• Process customer quotes.
• Contact vendor for price and delivery information.
• Check price and stock per customer request.
• Interact with Outside Sales regarding quotes.
• Send customer quotes.
• Send direct ship PO to the vendors.
• Check price and stock for Outside Sales.
• Answer incoming sales department phone calls.
• Check Voice mail messages and respond to customers.
• Expedite customer orders.
• Provide tracking information.
• Spec in product based on customer description.
• Print pick Ticket for hot orders.

Requirements:

• High School Diploma/GED required.
• 2-4 years’ work experience in a manufacturing environment.
• General knowledge of sales order processing and inventory practices.

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Work for a corporation that believes in developing our people.  Applied employees believe in the company and love the environment. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded.

Connect with a great stable company with strong performance and growth.  We look forward to learning more about you and will respond to qualified candidates.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first.  We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone.  All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.