Billing, Credit and Collections, Data Collection, Educational Technology, Insurance, Mathematics, Payment Processing, Request for Information (RFI), Telephone Skills
LOCATION
Orlando, FL
POSTED
Today
The Customer Pay Collector ensures that incoming calls are answered quickly, outgoing calls are at a maximum, utilizing the dialer. They will also ensure that costumer pay balances are collected and all goals met.
Job Responsibilities:
Represents the company through professional conversation by means of inbound and outbound calls
Collects and processes payments, payment plans, and recurring payments
Ability to work effectively both individually and as a team
Initiate resolution to patient complaints
Advises collections department of required actions for billing
Submit all Change of Insurance information
Handles mail for the center including responding to requests for information
#CC
Work with mathematical concepts such as probability and statistical inference
Apply fundamental concepts such as fractions, percentages, ratios, and proportions to practical situations
Define problems, collect data, establish facts, and draw valid conclusions
Interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
Education and Experience:
Associate's degree (AA) or equivalent from two-year College or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience