Customer Service Representative - State Farm Agent Team Member

Olga Wolf - State Farm Agent
  • Chatsworth, CA
  • Full-time
12 days ago

Job Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2016 after a career managing jewelry stores, where I developed a passion for sales, customer service, and leadership. I also hold the CHFC® (Chartered Financial Consultant) designation. Outside of work, I'm the proud mom of one son and a lifelong dog lover with a passion for animal welfare.

Giving back to the community is important to me, especially when it comes to supporting local animal rescues. I regularly contribute to animal-related organizations, fundraisers, and community events that help care for animals in need.

Our agency offers a Simple IRA, licensing reimbursement, professional development, team-building events, monthly recognition programs, bonus opportunities, career growth, and a strong commitment to work-life balance. We believe in recognizing hard work and investing in our team's success.

Our culture is supportive, positive, and growth-focused. I'm looking for someone who is driven, reliable, honest, and motivated to succeed. If you value integrity, enjoy helping customers, and are committed to continuous growth, we'd love to meet you.

ROLE DESCRIPTION:
As a Customer Service Representative with Olga Wolf - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Numbers & Facts

LocationChatsworth, CA
Job TypeFull-time

Skills

  • Animal Careunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Financial Planningunmatched
  • Fundraisingunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Leadershipunmatched
  • Licensingunmatched
  • Multitaskingunmatched
  • Reimbursementunmatched
  • Resolve Customer Issuesunmatched
  • Retail Managementunmatched
  • Salesunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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