Data Center Field Operations Technician

Title: Data Center Field Operations Technician

Location: New Albany, Ohio (Onsite)
Experience: 5 12 Years
Work Schedule: Rotational Shifts (Days and Nights)
Relocation: Should be willing to relocate after approximately 3 4 months, if required.

Job Summary

We are seeking an experienced Data Center Field Operations Technician to support large-scale data center infrastructure, network hardware installations, fiber optic connectivity, troubleshooting, and maintenance operations.

Key Responsibilities

• Install, configure, and maintain data center racks, network switches, routers, and fiber optic infrastructure.

• Perform structured cabling, rack and stack, fiber termination, splicing, and cable management.

• Troubleshoot Layer 1 connectivity issues involving copper and fiber networks.

• Conduct OTDR testing, optical power measurements, loopback testing, and fiber inspections.

• Perform hardware replacements, preventive maintenance, and break-fix activities.

• Support large-scale rack deployments, decommissioning, and infrastructure upgrades.

• Maintain accurate service tickets, asset records, and technical documentation.

• Follow data center safety standards, ESD procedures, and operational protocols.

Required Skills and Qualifications

• 5 12 years of experience in data center operations, network infrastructure, telecommunications, or related technical environments.

• Strong hands-on experience with Cat6A, OM4, OS2, MPO/MTP fiber cabling, installation, termination, and testing.

• Proficiency with OTDR, optical power meters, VFL, and fiber testing equipment.

• Experience with rack and stack, network hardware installation, optics, and physical-layer troubleshooting.

• Familiarity with hyperscale or enterprise data centers and large rack deployment projects.

• Experience using ticketing systems and following maintenance procedures.

• Knowledge of workplace safety, PPE, and ESD compliance.

Preferred Qualifications

• BICSI or OSHA 10/30 certification.

• Experience with liquid-cooled rack systems and data center infrastructure management tools.

• Familiarity with asset management and barcode tracking systems.

Work Conditions

• 100% onsite in New Albany, Ohio.

• 12-hour rotational day and night shifts, typically 4 days per week, with applicable overtime compensation.

• Flexibility for on-call support and extended shifts when required.

• Ability to lift 50+ lbs, work around racks and cabling infrastructure, and follow site safety requirements.

• Must be willing to relocate after approximately 3 4 months if business or project requirements change.