The Returned Mail Clerk is responsible for receiving, processing, researching, and resolving returned and undeliverable mail. This role ensures accurate handling of returned correspondence by identifying recipient or sender information, updating records, re-routing mail when appropriate, documenting activities, and maintaining compliance with organizational policies and confidentiality requirements. The Returned Mail Clerk plays a key role in supporting the billing process, reducing lost mailing ooportunities, and ensuring timely resolution of returned mail.
Strong attention to detail and accuracy when reviewing addresses, records, and mail documentation.
Proficient data entry and computer skills with the ability to navigate multiple systems.
Familiarity with mail processing, document management, or inventory tracking systems preferred.
Strong organizational and time management skills with the ability to manage high-volume workloads.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Effective verbal and written communication skills.
Ability to research and resolve discrepancies independently.
Dependable attendance and reliability.
Ability to maintain confidentiality and exercise sound judgment.
Basic knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
| Location | Louisville, KY |
| Job Type | Contractor |
| Industry | Other/Not Classified |
| Salary | $16–$19 Per Hour |
| Year Founded | 1997 |
| Headquarters | Louisville, Kentucky, US |
| Website | https://www.vsoftconsulting.com/ |
V-Soft Consulting is on a meteoric rise to become a top 10 IT Services in North America. V-Soft’s growth is beginning to accelerate and a decision to join the V-Soft family could be the career change you’ve been waiting for and a decision that could change your life for the better.
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