Department Assistant, Compensation Benefits And Member Services

Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world's top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.

The Role

We are looking for a Department Assistant to provide administrative support to the Benefits, Compensation, and Member Services teams and white-glove service to members. The individual must be comfortable working with people in a variety of roles both within and outside of the company. This is an excellent opportunity for someone interested in growing and expanding their knowledge of both the compensation and benefits functions. This hybrid position requires onsite presence four days a week or more, as mandated by the business.

Responsibilities

Provides department administrative support to Benefits, Compensation and Member Service teams. Responsibilities include:

• Manages calendars and phones for all assigned executives on the team, setting up and managing meetings, reserving conference rooms, greeting and directing visitors, etc.
• Handles internal and external requests for meetings, utilizing strong judgment in prioritization and flexibility to meet scheduling changes and shifting priorities.
• Schedules travel, processes expense reports, and invoices, and coordinates logistics for team meetings, and events.
• Receives inquiries from CAA Members and either handles questions, or routes to the appropriate team member.
• Responds to questions submitted through the HR general phone line, related to routine questions on benefits and compensation policies.
• Periodically provides administrative support to the Global SVP of Compensation and Benefits when they are working in person in the Los Angeles office (approx. once per month).
• Collects, reviews and analyzes data and prepares reports, charts, budgets, and other presentation materials utilizing Workday, the Microsoft Office Suite, specifically Word, Excel and PowerPoint, and specialized software.
• Compiles statistics and distributes reports or other communications on a regular schedule.
• Maintains files, databases, and archives of relevant documents and records, and manages version control.
• Creates, proofreads, formats, prints and assembles confidential meeting materials.
• Ensures deliverable are error free and on time.
• Performs other duties assigned, as needed.

Qualifications

• Associate's degree or equivalent relevant experience required.
• 1-3+ years of administrative support experience, preferably in Compensation, Benefits, Member Services, or a related Corporate department.
• Experience providing administrative support to multiple executives and team members.
• Demonstrated ability to effectively interact with senior-level executives and their assistants and coordinators.
• Demonstrated ability to maintain strict confidentiality in handling and preparing sensitive compensation, benefits, or member services documents, presentations and reports.
• Possess excellent customer service mindset, strong verbal and written communication skills.
• Must be highly organized, resourceful and possess good judgment.
• Interest in working in and learning about areas such as compensation, equity, benefits, HR operations, etc.
• Intermediate or advanced level proficiency working in Microsoft Office Suite, specifically Word, Excel and PowerPoint.
• Professional & proactive demeanor, detail oriented and possess superior organizational skills.
• Must be able to work independently in a fast-paced and team-oriented department.
• Must be able to juggle multiple competing priorities in a fast-paced, deadline-driven environment and be able to quickly adjust to new priorities and circumstances.

Location

This position will be based in our LA office with a minimum of 4 days a week in the office.

Compensation

The hourly range for this position is as follows:

Los Angeles, CA - $28.00 - $33.00. This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon factors including, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Benefits

At CAA, we offer a competitive compensation and benefits* package for all regular full-time employees:

Benefits where the company pays 80%-100% of the cost include:

• Medical
• Basic Life and AD&D Insurance
• Telemedicine
• Employee assistance and mental health counseling in person, virtually or through text
• Paid Vacation / Holidays
• Paid Sick Time
• Paid Parental Leave and Other Paid Leaves of Absence
• NICU leave
• Bereavement resources
• Adoption Benefits
• Educational Assistance
• Mental Health Resources
• Employee Assistance Plan
• Employees may also elect to participate in voluntary benefits
• Dental, Vision Insurance
• 401K Plan
• Flexible Spending Accounts (Health Care and Dependent Care)
• Health Savings Account
• Voluntary Life and AD&D Insurance

Employee Perks

• Commuter Benefits

• Benefits offered also include other statutory mandated benefits

Qualified applications with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers.

Please provide complete and legible information. An incomplete application may affect your consideration for employment.

Creative Artists Agency, LLC (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee's or their dependent's reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.