Concord Collections Representative is onsite at our Scottsdale, AZ Contact Center. You will contact borrowers about past-due loans, negotiate repayment arrangements, and document all activity in our servicing system with accuracy and empathy.The ideal candidate has 2–3 years in collections or a related contact center role, strong negotiation skills, and familiarity with FDCPA and FCRA regulations. This role emphasizes high-volume performance and professional borrower interactions.#J-18808-Ljbffr