Events Coordinator

POSITION SUMMARY

The Events Coordinator grows event business at The Still Austin Quarter while making sure each booking works for our guests and hospitality team. This full-time role manages inbound inquiries, actively sells the cafe as a private dining room, and coordinates larger parties and on-site celebrations. Success means a well-managed events calendar, clear guest expectations, and bookings that align with operational capacity.

SUCCESS PROFILE

To be successful in this role, the Events Coordinator will:

• Convert event inquiries into bookings through prompt, thoughtful follow-up.
• Build private dining business by actively promoting the cafe to prospective guests.
• Keep event commitments realistic and aligned with staffing, space, and service capacity.
• Deliver accurate event information and timely handoffs to the hospitality team.
• Create welcoming events that support repeat visits and strong guest relationships.

JOB RESPONSIBILITIES

• Own the event inquiry and booking process, from initial contact through operational handoff.
• Maintain the SAQ events calendar and coordinate bookings with live music and other activations.
• Partner with Assistant GM and the hospitality team to align sales opportunities with execution.
• Support planning for holiday events and other on-site celebrations.

ESSENTIAL DUTIES

• Respond to inbound inquiries and gather event dates, guest counts, preferences, and service needs.
• Actively seek opportunities to book the cafe as a private dining room.
• Discuss event options and communicate approved pricing, availability, and booking terms.
• Book larger parties around live music activations with attention to space and guest flow.
• Update the events calendar with confirmed bookings, changes, and key event details.
• Confirm operational needs with the hospitality team before making guest commitments.
• Coordinate event details and communicate changes promptly to guests and team members.
• Help plan holiday events and follow up after events to gather feedback and encourage future bookings.

QUALIFICATIONS

Required Qualifications

• Experience selling or coordinating events.
• Understanding of event operations and the ability to set realistic booking expectations.
• Strong communication, organization, and follow-through across multiple inquiries and events.
• Ability to maintain accurate calendars and event records and work collaboratively on-site in Austin (NOTE: this is not a remote role)

Preferred Qualifications

• Hospitality experience, especially in restaurants, private dining, or guest-facing event settings.
• Experience coordinating larger parties alongside live music or other venue programming.

PHYSICAL REQUIREMENTS

This role involves the following activities, with or without reasonable accommodation:

• Work at a computer and communicate with guests and team members by phone and in person.
• Move through indoor and outdoor event spaces to review layouts and coordinate event details.