Food and Beverage Manager

The Ritz-Carlton Bal Harbour, Miami is a rare oceanfront destination where timeless luxury, legendary hospitality, and meaningful guest connections define every experience. Situated between the Atlantic Ocean and the Intracoastal Waterway, the resort offers a collection of exceptional amenities, including a signature culinary partnership with globally renowned chef Michael Mina, an exclusive private membership experience, a world-class spa, and distinctive pool and beach offerings.

Louette by award-winning chef Michael Mina is an all-day, brasserie-inspired American dining destination that brings together timeless style, spirited hospitality, and a fresh take on familiar favorites. The menu offers chic interpretations of American classics complemented by fine wines and thoughtfully crafted cocktails, while the setting blends nostalgic glamour with modern elegance. From leisurely lunches and cocktails at the bar to lively dinners that carry into the evening, Louette creates an inviting gathering place where great food, genuine hospitality, and an effortless social energy come together.

Pearl Beach by award-winning chef Michael Mina is a vibrant poolside dining destination designed around fresh flavors, relaxed luxury, and effortless hospitality. The menu reimagines poolside favorites with playful touches, from tuna with crispy rice and bright ceviches to summer rolls and chilled fruit served in personal coolers. Whether relaxing in a private cabana or dining with toes in the water, Pearl Beach creates a memorable escape where craveable cuisine, thoughtful service, and an easygoing sense of discovery complement every moment of the day.

Who you are

As a Food and Beverage Manager, you will be a strategic food and beverage leader who brings together culinary, restaurant, beverage, and room service operations to deliver memorable guest experiences and strong business results. You set the vision for the operation, inspire and develop your teams, and balance service excellence with disciplined financial management, operational standards, and continuous improvement.

What you'll do

• Lead all food and beverage operations, including culinary, restaurant, beverage, and room service, ensuring consistent quality, service, and operational performance.

• Develop and execute the food and beverage business plan, aligning financial goals, guest satisfaction, employee engagement, and departmental priorities.

• Manage budgets, productivity, and cost controls to achieve financial objectives while maintaining quality and service standards.

• Drive the guest experience by setting clear service expectations, monitoring performance, and ensuring concerns are resolved quickly and effectively.

• Build a high-performing organization through goal setting, talent development, performance management, and continuous improvement.

What's expected of you

• Use sound business judgment to make decisions that balance guest satisfaction, employee engagement, operational needs, and financial performance.

• Maintain strong knowledge of applicable food and beverage laws, regulations, accounting procedures, brand standards, and operating requirements.

• Stay closely connected to the operation, proactively identifying opportunities, solving problems, and adjusting priorities based on business needs.

• Analyze information and performance results to identify opportunities and determine effective solutions.

• Communicate clearly and consistently across teams and leadership levels to maintain alignment, accountability, and progress toward departmental goals.

How you'll lead

• Set a clear vision and direction for the food and beverage team, translating business priorities into meaningful goals and expectations.

• Lead by example with integrity, accountability, and commitment to the guest and employee experience.

• Create an environment of trust, empowerment, teamwork, and continuous improvement where employees feel supported and motivated to perform at their best.

• Coach, mentor, and develop team members through ongoing feedback, learning opportunities, and individualized development.

• Hold yourself and others accountable for results while recognizing strong performance and addressing concerns quickly, consistently, and fairly.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 4 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. #ZR