Receptionist Alpha Baking Co., Inc.
Chicago, IL30+ days ago
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Skills
- Communication Skillsunmatched
- Customer Support/Serviceunmatched
- Customer Trainingunmatched
- Facialsunmatched
- Home Careunmatched
- Massage Therapyunmatched
- Needs Assessmentunmatched
- Presentation/Verbal Skillsunmatched
- Retailunmatched
- Salesunmatched
- Skin Careunmatched
- Telephone Skillsunmatched
- Writing Skillsunmatched
Description
Massage Envy is a nationwide wellness franchise providing massage, stretch, and skin care services. The brand is built upon the belief that regular massage, stretch, and facials are integral components of whole-body wellness and keep your body working.
Summary:
Do you believe in self-care and a wellness journey? Do you want to be part of a community committed to helping people feel their best? If the answer is "Yes," we want you on our team at Massage Envy Chicago. Massage Envy is the leader in accessible massage and skin care. As a Wellness Advisor at our franchised location, you'll join a wellness community that's 35,000 strong.
Key Responsibilities:
- Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
- Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
- Driving member retention through outreach via phone and email.
- Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
- Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
Qualifications:
- Prior experience as a Customer Service Representative.
- 1 year plus experience handling incoming calls from clients regarding services.
- Minimum of 2 years of sales experience.
- Provide exceptional customer service by actively listening to clients understanding their needs, and offering appropriate solutions.
- Open schedule availability: days, evenings, weekends.
- Excellent verbal and written communication skills.
Numbers & Facts
| Location | Chicago, Illinois |
| Industry | Personal and Household Services |
| Salary | $17.55–$19 |
| Company Size | 10,000 employees or more |
| Year Founded | 2002 |
| Website | https://jobs.massageenvy.com/ |
About Company
Join the brand that values you. The one that sees your incredible potential and helps you grow and build a long-term career. Massage Envy is more than the leader in accessible massage and skin care. This is a strong community of 35,000+ therapists, estheticians, stretch providers, and associates dedicated to the pursuit of total body wellness. Whether you’re just starting out or you’re ready to make a move to the next level, at a Massage Envy franchised location* you’ll find a gratifying career that cares for you. Discover a home for your many talents with the opportunities, financial stability, and support you need to thrive. From a commitment to self-care and free continuing education to the recognition and rewards you deserve, this is where you can do more of what you love.
*Each individual franchised location, not ME SPE Franchising, LLC ("MEF") or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated franchised location and may vary from location to location. ©2020 ME SPE Franchising, LLC.