Benefits:About the Role: Eyesight Ophthalmology PC in Tonawanda, NY is looking for a friendly and organized Front Office Receptionist to be the welcoming face of our practice. This is a fantastic opportunity to join a dedicated healthcare team where your people skills and attention to detail truly make a difference in patients' lives every day.
Responsibilities: - Greet and check in patients in a warm, professional manner at the front desk
- Schedule, confirm, and manage patient appointments using practice management software
- Answer and route incoming phone calls, respond to patient inquiries
- Verify insurance eligibility and collect patient co-pays and payments
- Maintain and update accurate patient demographic and medical records
- Coordinate referrals and communicate with other healthcare providers as needed
Requirements: - Prior experience in a medical or ophthalmology front office setting preferred
- Familiarity with medical billing, insurance verification, and co-pay collection
- Proficiency with electronic health records (EHR) or practice management software
- Strong communication and interpersonal skills with a patient-first attitude
- Ability to multitask and stay organized in a fast-paced clinical environment
- High school diploma or equivalent required; additional healthcare training a plus
- Dependable, detail-oriented, and a collaborative team player
About Us: Eyesight Ophthalmology PC is a trusted ophthalmology practice serving the Tonawanda, NY community with compassionate, high-quality eye care. Our patients rely on us for expert vision and eye health services, and our team takes pride in delivering an exceptional experience from the moment they walk through the door. We foster a supportive, team-oriented work environment where every staff member plays a vital role in our patients' well-being.