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FSOP Customer Account Manager

Coca-Cola Refreshments

Tampa, FL

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JOB DETAILS
SKILLS
Analysis Skills, Beverages, Budgeting, Business Plan, Business Strategy, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Category Management, Channel Management, Communication Skills, Contract Negotiation, Customer Relations, Customer Support/Service, Customer/Client Research, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Employee Assistance Plan, Finance, Food Services, Forecasting, Life Insurance, Marketing, Marketing Strategy, Metrics, Negotiation Skills, Promotional Programs, Retail, Revenue Growth, Risk Management, Sales, Sales Management, Sales Strategy, Set Goals, Team Player, Vision Plan
LOCATION
Tampa, FL
POSTED
Today
Who We Are:
  • Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.
  • Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.
  • In 2026, for the 5th year in a row, Coke Florida was named as a US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.
What We Offer:
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:
  • Total Wellness Programs including health, dental and vision plans
  • 401K program with healthy company match
  • Supplemental Life Insurance
  • Three weeks of vacation pay, and 10 company paid holidays*
  • Tuition reimbursement
  • Employee Assistance Programs (EAP)
  • Competitive compensation
Coke Florida is looking for a Customer Account Manager based out of our West Region location, ideally Tampa. We're currently looking for first shift, working Monday through Friday working from 8:30AM-5PM.

What You Will Do:

As a Coke Florida Customer Account Manager, you will be responsible for identifying and maximizing opportunities with customers. The CAM develops and successfully sells customer business plans and promotional plans that align with and support the customer's and the Coca-Cola Beverages Florida system's business objectives and strategies. Our goal is to maximize profitable sales opportunities by thoroughly understanding the complexities of the channel or customer's business and by building enduring relationships penetrating multiple levels within the customer's organization. As always, relationships should be built on a foundation of trust and integrity which are core values inherent within Coca Cola Beverages Florida's culture.

Roles and Responsibilities:
  • Develop a customized yearly business plan addressing the critical needs of the customer while delivering Coca-Cola Beverages Florida system budgeted profit and volume
  • Develop collaboratively with customers and/or Channel a yearly price/package plan that generates desired results for both Customer/Channel and the Coca-Cola Beverages Florida system
  • Collaborate with internal Business Partners (PGM, Marketing, Finance) to develop programming that will accelerate incremental business and exceed program objectives
  • Conduct post promotional analysis measuring the success levels of promotions and making any necessary changes to price/package plan
  • Sell-in and implement local, regional or national marketing strategies
  • Subject matter expert on assigned Customer and/or Channel responsible for communicating weekly with the frontline sales management discussing promotional plans, display commitments and establishing goals against assigned metrics
  • Work with Category Management to gain key market and customer insights
  • Negotiate contracts for new business and renegotiate contracts for existing business
  • Manage customer/channel forecast to ensure alignment with business trends while mitigating risk of product supply issues
For this role, you will need:
  • Bachelor's degree
  • 5+ years in consumer goods industry
  • Experience working with Nielsen and other syndicated data
  • Experience in developing successful annual business plans and price/package for retail customers
  • Change agent who thrives in a fast pace, ever changing environment
  • Strategic Selling, Conceptual Selling, Account Management
  • Consumer goods and Beverage Industry knowledge
  • Customer focused
  • Experience influencing effective negotiation and selling with retailers
Additional qualifications that will make you successful in this role:
  • Strong communication skills (Listening, Speaking, Writing, Inquiring)
  • Attention to detail
  • Strong negotiation, collaboration, and analytical skills
  • Food Service on Premise (FSOP), Direct Store Delivery (DSD) and/or Beverage category experience preferred


This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

About the Company

C

Coca-Cola Refreshments

We Make, Market and Distribute Happiness!

How do you make "happiness"?

It all depends on how you define it. To us at Coca-Cola Refreshments, it's those everyday moments when people reach for one of our products, open it, take a drink and say, "Ahhh."

That may seem like a small goal. But consider that every second of every day, thousands of Coca-Cola Refreshments teams are doing just that. So the challenge we face – to make, market and distribute great Coca-Cola products throughout North America – is a big one.

It began with the first Coca-Cola beverage ever poured in Atlanta in 1886. That year, about nine drinks a day were sold. We continue to carry on that promise and, today, the worldwide Coca-Cola system sells 1.8 billion servings a day.

Our quest continues with the commitment to make sure your favorite Coca-Cola brand of sparkling beverages, juices and juice drinks, water and water beverages, sports drinks, teas and energy drinks is always available in North America where you want it, when you want it.

If you share our passion for helping people enjoy life a little more each day, and you are excited by the opportunity to learn and grow while you do it, you should explore a career with Coca-Cola Refreshments now. Then, when people ask what you do, you can say that you help make, market and distribute happiness!

COMPANY SIZE
10,000 employees or more
INDUSTRY
Consumer Packaged Goods Manufacturing
FOUNDED
1886
WEBSITE
http://www.enjoycareers.com

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