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General Manager Service (Miami)
TK Elevator Corporation - Miami, Florida, United States
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What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced General Manager in Miami, FL. Responsible for driving revenue growth and managing the P&L within the Branch by successfully managing Service and Repair lines of business to meet and exceed business goals.
ESSENTIAL JOB FUNCTIONS:
- Drives culture -Sets the expectation for Safety, work ethic, professionalism, ownership of the business and shares pride in the Branch and the Branch's successes.
- Direct supervision of department managers and supervisors by providing direction and training, and communicating company policies, procedures and objectives.
- Leads by example the company's commitment to safety and administers the company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees.
- Leads by example the company's commitment to customer service. Understands the importance and need to follow through on NPS scores and customer care.
- Ensures the branchs daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business.
- Manages profit and loss (P&L) and uses accounting reports to measure each departments performance to ensure monthly budgetary goals are met.
- Works with sales managers to increase customer base or depending on the branch size, directly handles sales management responsibilities.
- Reviews and approves revenue and margins prior to submission of sales proposals. Oversees and approves sales incentives and use of CRM program
- Oversees retention of service contracts including direct involvement in all "at risk" customer accounts.
- Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects
- Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently
- Recommends employee merit increases as part of the performance management process for non-union employees, and meets with employees to review their compensation and bonus structure
- Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, special projects, and staffing requirements and availability
- Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws
- Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods
- Maintains a maintaining a strong working knowledge of the contract with the International Union of Elevator Constructor
- Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits. Includes assisting in the collection of problem accounts
- Interfaces with corporate and US field departments including the factory, elevate, coordination, leasing, legal, and labor relations
- Consults with regional and district teams in areas of operations, sales, accounting, safety and human resources
- Performs other duties as may be assigned
Who we are looking for
EDUCATION & EXPERIENCE:
- Bachelors degree is required.
- Thorough knowledge and general management methods in the elevator or related industries are required.
- Proven success managing and developing talent within the workforce
- Ability to define problems collect data, establish facts and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
What we offer
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
- Medical, dental, and vision coverage
- Flexible spending accounts (FSA)
- Health savings account (HSA)
- Supplemental medical plans
- Company-paid short- and long-term disability insurance
- Company-paid basic life insurance and AD&D
- Optional life and AD&D coverage
- Optional spouse and dependent life insurance
- Identity theft monitoring
- Pet insurance
- Company-paid Employee Assistance Program (EAP)
- Tuition reimbursement
- 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
- 15 days of vacation per year
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Paid sick leave, per company policy
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.
Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
Job details
Posting date:2026/06/22Experience level:ManagementContract limitation:Permanent, Full TimeWork Modality:On SiteJob family:Overall Business ResponsibilityIndustry:Engineering & urban mobilityJob number:US_901745_ET_TKELECP13099
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
Unsolicited Submissions from Recruitment Agencies and Third Parties
TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.
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