Hospitality Manager

Benefits:

• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

Hospitality Manager Rooted Oaks Ranch | Full-Time | On-Site


ABOUT ROOTED OAKS RANCH


Rooted Oaks Ranch is a privately held, premier wellness and experiential destination offering immersive retreats, workshops, and intensives for discerning guests. We are not a hotel. We are not a conference center. We are a living, breathing experience — and every detail matters.


Our guests arrive knowing what to expect and trusting us to deliver something extraordinary. Your job is to make sure we keep that promise.


THE ROLE


We are looking for a Hospitality Manager who takes genuine pride in creating environments where guests feel completely taken care of. You understand that true hospitality is proactive, not reactive — it's about setting a standard and maintaining it without being asked.


You will oversee the day-to-day hospitality operations at Rooted Oaks Ranch, managing staff, property readiness, and guest satisfaction across all retreat and event programming. This is a leadership role with a hands-on component — you set the tone and you model the standard.


WHAT YOU'LL DO


Property & Operations Management

• Oversee daily hospitality operations including housekeeping, guest reception, and common area presentation
• Develop and maintain property SOPs that reflect a boutique luxury standard
• Conduct pre-event walkthroughs to ensure every space is guest-ready
• Manage inventory of amenities, linens, F&B provisions, and guest supplies

Guest Experience

• Set and uphold the guest service standard across all touchpoints
• Ensure arriving guests are greeted warmly, bags are handled, and rooms are ready upon arrival
• Oversee welcome protocols — beverages, snacks, property orientation — for every cohort
• Be accessible and present throughout guest stays to address needs with discretion and care

Team Leadership

• Hire, train, and schedule hospitality staff including guest reception and housekeeping support
• Lead pre-event briefings so every team member understands the guest profile and program expectations
• Build a team culture rooted in warmth, attentiveness, and quiet excellence

Vendor & Budget Coordination

• Manage relationships with hospitality vendors (linens, florals, provisions, transportation)
• Track hospitality-related expenses and assist with budget planning for events
• Source and vet new vendors as the ranch's programming expands

WHAT WE'RE LOOKING FOR


Must-Haves

• 3+ years in hospitality management, boutique hotel operations, luxury resort, or similar
• Demonstrated ability to lead and develop a small team
• High standards for detail and presentation — you see what others overlook
• Warm, professional demeanor with guests; composed under pressure
• Flexibility to be on-property during active retreat weekends

Nice-to-Haves

• Experience in wellness, retreat, or ranch/outdoor hospitality settings
• Familiarity with event-based or seasonally variable operations
• Background in F&B coordination or catering management

COMPENSATION & BENEFITS

• Salary: $65,000 – $90,000 annually, commensurate with experience
• Performance incentives based on guest satisfaction and operational excellence
• On-site meals provided during active retreat weekends
• A one-of-a-kind work environment — no two events are the same

HOW TO APPLY


Send your resume and a brief note — no more than a couple of paragraphs, telling us about a specific guest or event moment you're proud of. Generic applications will not be responded to.


We will review applications on a rolling basis and move quickly for the right candidate.


Rooted Oaks Ranch is an equal opportunity employer, and one of the finest experiences you will have working with a group of committed, mission-driven individuals and teams. We want the right person for the role. Is that you?